All replies (45)
2 days ago
2 days ago
Dear Migros, just be honest and admit that it was too economical, like the old M-Budget toilet paper. There is an endless choice of 3-ply rolls. I bought the new M-Budget household paper exactly once and never again. Maybe I'll find something suitable on Amazon.
Hello Peter1971, we have already informed you why we no longer offer the paper in this form. But I will gladly take your feedback on board - thank you. Kind regards, Susi
2 days ago
3 days ago
Dear Angela
Do you see any posts here in this forum that share your opinion that this is an improvement in quality?
You are also implying that tens of thousands of customers have been buying inferior quality for years...
As a member of the Migros Cooperative, I call on Migros to use its market position and have the new producer produce household paper in the proven two-ply quality.
Best regards myhyrax
Hello myhyrax, unfortunately the old fabric quality is no longer offered by the previous manufacturer and we had to look for a new supplier. Unfortunately, this supplier cannot produce the "old" fabric quality 1:1 and we were forced to look for another solution. However, we are happy to take your feedback on board. Kind regards, Susi
2 days ago
2 days ago
Hello Peter1971, we have already informed you why we no longer offer the paper in this form. But I will gladly take your feedback on board - thank you. Kind regards, Susi
Sorry to be a pain as a customer. Unfortunately, I now know which of the two stories I should believe. The one from the supplier or the one from customers who wanted a 3-layer. It was a product that I went to Migros especially for and I filled the scales well every time. I am aware that you can do without me as a customer.
2 days ago
Unfortunately, I am also extremely disappointed with this new 3-ply household paper. It is not tear-resistant at all and falls apart during use, which is extremely frustrating. The short pre-perforated tear-off sheets are also impractical and make handling difficult. You either tear off too much or too little paper.
The old Buget household paper had over 500 great customer reviews and almost a full 5 stars. We bought it for many years and were always very satisfied. I can't believe it has now been changed due to customer requests. PLEASE!!!, we wish we had the old household paper back because the new product just can't compete. Unfortunately, we are now forced to look for an alternative. This is really a great pity and also annoying!
1 day ago
Edited
I think it's a fake that there has been "various customer feedback", it's again about selling something more expensive or the other - more expensive - offers. If you look through the posts here, the opinions are exactly to the effect that the existing product was good and should not be changed. I have been using the 2-ply household paper for years and have always been very happy with it because it was completely adequate in terms of quality. Now I will probably have to look around Lidl&Co for alternatives...