Dear Migros, the nature jogurt léger was always so nice and firm. But the ones with the mdh 3.6 & 10.6 are watery and mega runny. Very different from usual. Is there a new recipe? If so, please change it back to firm.
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All replies (35)
smartcoyote
So, test is finished. My Léger yoghurt nature (https://www.migros.ch/de/product/205001100000), best before 10.06., L005702, T2 9 R301, was left outside on the windowsill today from 11:40 - 13:40 (in the warmth, without direct sunlight on the yoghurt), and from 13:40 - approx. 17:00 it was exposed to direct sunlight. Conclusion when I opened it: The lid was not bloated/swollen, maybe about 1-3 mm bulged (compared to when it was in the fridge), water had accumulated (which was easy to empty out), the yogurt was still firm to the bite (!). It was also edible and didn't smell spoiled or anything, but tasted just like normal natural yoghurt. I had the feeling that it was a little more sour (compared to the liquid yoghurt I ate yesterday with an expiry date of 3.6.); but it didn't bother me; but I can't rule out the possibility that I might have just imagined it (I had eaten different things yesterday and today before the Nature yoghurt, so not twice the same thing; it could well be that this is why the "sunny" yoghurt today tastes exactly the same as yesterday's).... This is exactly how I've always found it when I leave sturdy yoghurts in the warmth for longer (e.g. when I take them somewhere and they stay in the bag/backpack and the backpack/bag is left in the sun/heat for a longer time (e.g. 3-4 hours), i.e. without cooling elements, of course); they remain sturdy, only water collects from the heat, but you can easily pour it out and eat the yoghurt. I have never had any health problems from such "warmed up" yoghurts, so for me it's as clear as day ;-) The liquid Léger Nature yoghurts complained about here in the forum are obviously due to the fact that something went wrong during their production or something didn't run quite smoothly or didn't run as it usually does or as it should have otherwise or similar; these yoghurts are already sold in liquid form (I also bought one of these yesterday). Please don't misunderstand: My liquid yoghurt was perfectly edible (it wasn't broken or anything like that), it was just liquid instead of firm. In my opinion, it is not true that these liquid yoghurts that were criticized only or solely because of a break in the cold chain became liquid; my yoghurt sat outside for more than 5 hours today at 28 degrees in the shade and in the blazing sun and didn't get any damage at all, it was firm and edible.
You are simply super. I'm so glad you did this test. It really shows that dear Migros has only come up with an excuse to question faulty production. It's a shame that Migros didn't make a statement either.... But I knew it beforehand, as I store my yogurt at room temperature almost every day when I'm out and about and it has never gone runny or bad.
smartcoyote
I bought two Léger Nature yoghurts this afternoon, one with an expiry date of 3.6. and one with an expiry date of 10.6. The one with an expiry date of 3.6. was "runny", not firm. And that was shortly after I opened it after taking it out of the fridge and paying for it at the till. In other words, it was already "liquid" in the chiller cabinet in the Migros store and didn't become liquid in the short time between taking it out of the chiller cabinet and paying for it at the till. It was edible, but definitely not firm. I didn't open the one from June 10, it's in the fridge; it seems to be firm if you press it gently from the outside (the one from June 3 felt different to the one from June 10).
Mocha léger yogurts are also affected by this problem. The "yoghurts" are really liquid, so they are not just "stirred stiffened yoghurts", but no longer have anything like the consistency of yoghurt. However, this also means that you could recognize the liquid yoghurts when shopping (if you expect liquid yoghurts and pay attention), as the watery sauce sloshes around in the pot. I hope Migros solves the problem (and doesn't use it as a reason to take the Léger yoghurts out of the range altogether).
hardid61
Mocha léger yogurts are also affected by this problem. The "yoghurts" are really liquid, so they are not just "stirred stiffened yoghurts", but no longer have anything like the consistency of yoghurt. However, this also means that you could recognize the liquid yoghurts when shopping (if you expect liquid yoghurts and pay attention), as the watery sauce sloshes around in the pot. I hope Migros solves the problem (and doesn't use it as a reason to take the Léger yoghurts out of the range altogether).
Thanks for the comment - the same thing happened to me with a mocha léger. It no longer had anything to do with being "sturdy".
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smartcoyote
Something like that ;-)
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_Angel_Shadow
Thanks for the comment - the same thing happened to me with a mocha léger. It no longer had anything to do with being "sturdy".
It seems that the entire Léger yoghurt production is affected, regardless of whether it's Nature or Mocha... Which actually also shows that the "fault" lies with the production and not with an alleged interruption in the cold chain. If you still have the packaging (lid), then write the details (L number) here. Then Migros can look into it.
MartinaB92
You are simply super. I'm so glad you did this test. It really shows that dear Migros has only come up with an excuse to question faulty production. It's a shame that Migros didn't make a statement either.... But I knew it beforehand, as I store my yogurt at room temperature almost every day when I'm out and about and it has never gone runny or bad.
If you visit the forum on a regular basis, you quickly realize that Migros often/frequently makes excuses when they have no idea, don't want to say the real reason, etc. It's not the only company that does this. It's not the only company that does this, but I find it a bit pathetic coming from Migros, which constantly emphasizes that it belongs to its customers and the like. But I've known for a long time that customers are being taken for fools everywhere these days, so I don't expect anything else. I also think it's a shame that Migros hasn't commented on this yet. Maybe they need a little longer to investigate the whole thing, but maybe they already know the real reason and just don't want to say it, and because I've given them the excuse, they'd rather keep quiet and sweep everything under the carpet, true to the motto "every shitstorm is over at some point"... I don't really need any further comments from Migros; it was already clear to me when the cold chain interruption excuse came up that it was complete nonsense (physics says hello). With my test, I just wanted to make sure it was still nailed down. I've been eating yoghurts that have been left out in the heat all/half a day in summer for years and have NEVER had any health problems. And I'm certainly not the only person who does this. So that alone shows that the cold chain interruption was a poor excuse...
hardid61
Mocha léger yogurts are also affected by this problem. The "yoghurts" are really liquid, so they are not just "stirred stiffened yoghurts", but no longer have anything like the consistency of yoghurt. However, this also means that you could recognize the liquid yoghurts when shopping (if you expect liquid yoghurts and pay attention), as the watery sauce sloshes around in the pot. I hope Migros solves the problem (and doesn't use it as a reason to take the Léger yoghurts out of the range altogether).
It seems that something is not quite right with the Léger yoghurt production... Yes, you can recognize the more liquid firm Léger yoghurts in the stores; you only have to shake the yoghurt a little and then you immediately notice that it is not firm. I did this yesterday in another store, they also have natural Léger yoghurts with best before dates of 3.6. and 10.6. which are liquid in consistency when you pick them up and shake them slightly. You're right, of course, you have to be prepared for this or expect that a Léger yoghurt will be a bit firm. You have to be prepared for the fact that a Léger yoghurt is already liquid on the shelf; otherwise you only notice it at home when you open it, because who expects a liquid yoghurt when it says solid... I also hope that Migros solves this problem soon. It's quite possible that this is the prelude to removing the Léger yogurts from the range. The Léger range has been thinned out more and more for years, and I've suspected for some time that this line will be quietly and secretly discontinued at some point... Now the trend is no longer "léger", but high protein and vegan...
smartcoyote
If you visit the forum on a regular basis, you quickly realize that Migros often/frequently makes excuses when they have no idea, don't want to say the real reason, etc. It's not the only company that does this. It's not the only company that does this, but I find it a bit pathetic coming from Migros, which constantly emphasizes that it belongs to its customers and the like. But I've known for a long time that customers are being taken for fools everywhere these days, so I don't expect anything else. I also think it's a shame that Migros hasn't commented on this yet. Maybe they need a little longer to investigate the whole thing, but maybe they already know the real reason and just don't want to say it, and because I've given them the excuse, they'd rather keep quiet and sweep everything under the carpet, true to the motto "every shitstorm is over at some point"... I don't really need any further comments from Migros; it was already clear to me when the cold chain interruption excuse came up that it was complete nonsense (physics says hello). With my test, I just wanted to make sure it was still nailed down. I've been eating yoghurts that have been left out in the heat all/half a day in summer for years and have NEVER had any health problems. And I'm certainly not the only person who does this. So that alone shows that the cold chain interruption was a poor excuse...
Hello smartcoyote, the request is still being clarified with the supplier. As soon as we receive a response, we will let you know. Until then, please be patient. Best regards, Mia
smartcoyote
Dear Tabea, I also got one of these yoghurts today (best before 3.6.), which was "liquid" and not firm (see my previous post). On the lid it said: Best before 03.06., L005697, 09:48, T2 5 R301. Best regards
Hello smartcoyote, We looked into this issue following your messages. The thorough search for the cause of the unusual consistency took some time. Below we inform you about the results of our investigations: We have tested samples from the same production series. We did not discover any deviations. Our production logs, in which we record the production process, also contained no indications of any anomalies. Furthermore, no recipe adjustments were made. Due to the error described, we assume that the temperature curve may not have been optimal for a limited period of time. As a result, the jelly of the firm yoghurt is damaged or remains liquid. As an immediate measure, we asked all departments involved to ensure that the product is processed correctly. We are continuing to monitor the issue closely. After all, our aim is to ensure that the goods meet our requirements. Kind regards, Mia
hardid61
Mocha léger yogurts are also affected by this problem. The "yoghurts" are really liquid, so they are not just "stirred stiffened yoghurts", but no longer have anything like the consistency of yoghurt. However, this also means that you could recognize the liquid yoghurts when shopping (if you expect liquid yoghurts and pay attention), as the watery sauce sloshes around in the pot. I hope Migros solves the problem (and doesn't use it as a reason to take the Léger yoghurts out of the range altogether).
Hello hardid61, We looked into this issue following your messages. The thorough search for the cause of the unusual consistency took some time. Below we inform you about the results of our investigations: We have tested samples. We did not discover any deviations. Our production logs, in which we record the production process, also contained no indications of any abnormalities. Furthermore, no adjustments were made to the recipe. Due to the error described, we assume that the temperature curve may not have been optimal for a limited period of time. As a result, the jelly of the firm yoghurt is damaged or remains liquid. There are no flavour or microbiological concerns with such cups and therefore no risk to the consumer. The product in question contains normal ingredients such as skimmed milk, milk protein and skimmed milk powder. As an immediate measure, we asked all areas involved to ensure proper processing. We are continuing to monitor the issue closely. After all, our aim is to ensure that the products meet our requirements. Kind regards, Mia