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Brand: Migros Fresca
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2 questions
What is correct? It says Hungary as the origin, but Pfaff Josef AG 4123 Allschwil is the producer. Isn't the producer the one who collects the plums from his tree, in this case from Switzerland?
Hello Reingelegt, thank you for your question. We will be happy to look into it for you. Please tell us which region you shop in. Many thanks and best regards, your M-Infoline team
Hello Reingelegt, thank you for your feedback. As already mentioned, we need information about your purchasing region in order to make further clarifications for you. This is because the individual cooperatives are responsible for sourcing the plums. Best regards, your M-Infoline team
We shopped in Uster
Hello Reingelegt, thank you for your feedback on the plums. The stated origin is decisive. In this case, the producer is the place that packs the plums. Best regards, your M-Infoline team
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As soon as we split them in two, 2 out of 4 prunes are rotten or have a cellar taste, even though it doesn't show on the outside. What happens with the storage?
Hello Mistoufle64, thank you for your feedback. We regret that you have found such defects in this product. We would like to analyze the situation. Could you tell us where you bought the prunes? With best regards, your M-Infoline team
Thank you for your reply, I bought these prunes on 31.08.2020 at the Migros in Plan-les-Ouates, thank you for your support, Sincerely
In order to process your request as efficiently as possible, we would need the following additional information to carry out our research: - Receipt or, if you no longer have it, your Cumulus card number, - Photographs of the information concerning the item (batch number and expiration date). As soon as we have this information, we will pass it on to the relevant manager and will contact you as soon as possible.
As soon as we are in possession of this information, we will forward it to the person in charge and get back to you as soon as possible. Tomas Aguia Société coopérative Migros Genève Assortiments et Filières Service Relations Clientèle votre équipe M-Infoline
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