Una pure white
Brand: Delizio 
Label: TOPTEN
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5 questions
5 months ago
For about 2 months, coffee powder has often been coming out of the machine into the cup, with larger cups the coffee just drips out at the end. Machine new in January 24. Now ordered a new machine... and after the first coffee the same picture. Descaling etc. doesn't help. Capsules always Original Delizio LungoCrema and Decaffinato - from different batches... Is the powder suddenly too finely ground that it comes out of the capsule holes and can clog the sieve or similar or get into the cup with the coffee?
4 months ago
Hello alfavia Thank you for bringing this issue to our attention. ☕️ We are sorry to hear that you are having such difficulties with your Delizio UNA II Pure White capsule machine. Please send us an email to socialmedia@migros-service.ch with your proof of purchase or order number so that we can clarify this for you. Your Migros specialist store team
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12 months ago
Hello, I ordered the Delizio Una in purple during your last promotion on 10.11.2023, but have not yet received the 192 free capsules you offered. What do I have to do to get the free capsules? Kind regards Monika Sommer 8733 Eschenbach SG
12 months ago
Hello sommerfit Thank you for your feedback. We recommend that you contact Delizio directly using the following contact details: E-mail: info@delizio.ch Hotline: +41 (0)800 00 32 00 Best regards, your Migros specialist store team
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1 year ago
Since no more water was coming out, I wanted to descale the appliance and check inside where the capsule is to see if a capsule had become wedged. When cleaning out where the capsule comes in, a metal spiral fell out. I think it was attached to the front inside? I'm not quite sure. Is this to tension the capsule? or where does the part come from? Can I push this back in (where and how exactly) or something? Water is coming back, but the metal spiral question remains.
1 year ago
Hello Kochi_, Thank you very much for contacting us. We take your review seriously and would be delighted if you could send us your detailed feedback including all relevant information about your order to socialmedia@migros-service.ch. This will enable us to clarify the matter with the relevant departments and find a solution for you. Your Migros specialist store team
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1 year ago
Do the Nespresso capsules also work with this machine?
1 year ago
Hello Nespresso08. Thank you for your request. Only the Delizio capsules will work 🙂 Your Migros specialist store team
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1 year ago
I can't open the capsule container on the delizio una automatic smart line.