11 questions
Hello Migipedia team, I have noticed something new about the problem myself. The unpleasant smell and taste is only present if there is some liquid in the product when it is opened. If there is no liquid in it, the product is 1-A. I tried draining the liquid and leaving the product open for a while, after which it could be consumed without too much trouble.
Is it possible that this liquid that I have found in places is something from cleaning or disinfecting the filling machine or production line?
Hello sno1982, thank you for your renewed feedback. Due to the error described, we assume that the temperature profile during distribution (cold chain) was not optimal and/or the cup was exposed to mechanical stress (strong vibrations) during distribution. As a result, the contents are damaged and serum forms. However, the liquid in question cannot be attributed to the cleaning or disinfection of the production line. Kind regards, your M-Infoline team
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Thanks for your information. I have now looked in the fridge for one with a different expiry date and have found it. (See photo) This quark tastes delicious. No unpleasant smell or taste. (I can't say whether it's because I'm chronically ill and have chronic pain syndrome as well as severe problems with my nerves and whether this also affects the taste and smell) I suspect that something in the quark with the expiration date 08.06.2024 that I had was not as usual and I react too strongly to it.
Hello sno1982, thank you for the photo. We understand why you have such suspicions. As you already know, we did not come across any unusual taste or smell when we checked the samples we had from the same production series. Nevertheless, we are keeping an eye on the matter based on your experience. If we identify a cause, we will take appropriate action. We hope you remain loyal to the strawberry quark and wish you all the best. Best regards, your M-Infoline team
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Hello team, yesterday I had the same problem again after opening the quark, unpleasant odor and after the first spoonful of the quark, in addition to the recent unpleasant taste, half my mouth went numb! I hope you can see the information on the lid in the picture. The first quark I had this with has an expiration date of 08.06. and the batch no. L000165 R406 7
Smells unpleasantly of chemicals and produces a strange taste in the mouth. The curd often causes foul-smelling belching shortly after consumption.
Has anything been changed in the last 2 to 3 months? The taste used to be better.
Hello sno1982, thank you for your message. Oh dear, we regret that you had inconvenience with our product. We would like to investigate your report. Please let us know the best-before date and the batch/lot number. This number often consists of a mixture of numbers and letters. We look forward to hearing from you. Best regards, your M-Infoline team
Best before date is 08.06. and batch no. L000165 R406 7
Hello sno1982, thank you very much for your messages and the subsequent photo. We are sorry that you had another negative experience. We apologize for the inconvenience. It was all the more important for us to get to the bottom of your comments. Neither the testing of samples from the same production series nor the associated production documents showed any signs of anomalies. Furthermore, we confirm that there have been no recipe adjustments in recent months. In view of these results, we are unable to explain the cause of the discrepancies you describe. However, we can assure you that we are following up the issue closely and are monitoring the value chain. Should we identify a specific trigger, we will take the necessary precautions. We hope our efforts are in your interest. Best regards, your M-Infoline team
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Please don't change everything. You'll only lose customers and the new recipe tastes artificial.
Hello Watari, thank you very much for your suggestion. We're sorry that you don't like the new recipe. We will be happy to take your valuable feedback on board. Best regards, your M-Infoline team
I'm right there with Watari! Please, dear Migros, put the old recipe back on the shelves. The new yogurt is unfortunately inedible.
The manufacturer has also changed. Previously produced by Emmi in Bern and now by Migros itself.
Dear Migros Please switch back to the old recipe! Unfortunately, the quark is currently inedible! :-(
I just ate one....😋
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Why has the formula been adjusted? It used to be better, I used to buy it regularly. But I'm saving myself that now.
Hello Holladiewaldfee, thank you for your question. We are now producing the yogurts in our own industry. We have therefore adjusted the recipe slightly. The fact that you liked the yogurts better before is valuable feedback for us. Best regards, your M-Infoline team
Migros, it's quark!
Hello indios, exactly, you are right, please excuse me! Best regards, your M-Infoline team
If something is good, you don't need to change it. It's usually worse afterwards. You can see all the comments.
The manufacturer has also changed. Previously produced by Emmi in Bern and now by Migros itself.
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Grüezi. Is the new recipe also completely alcohol-free? For example with the flavors? Many thanks and best regards
Hello fatihoeztuerk, thank you for your message. The Oh! High Protein Quark Strawberry contains alcohol in the flavors. Best regards, your M-Infoline team
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The packaging of the yogurt I bought says 100g =60kcal. Which nutritional values are correct now? The one from the app or the one on the packaging?
I think Migros still has lots of labels with the old nutritional values and the ones in the app are new.
Hi Michi2000, we are adjusting the nutritional values on the packaging. The values in the app are correct. Best regards, your M-Infoline team
A new recipe with new nutritional values is now available.
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Awesome yogurt!!! Is the apricot flavor planned soon? Would be great!!!
Vanilla!
Hello Franziska11, thank you for your feedback on Oh! High Protein Strawberry. We are delighted that you like this product so much! As space is limited, we are unfortunately unable to expand the range as required. However, we were very happy to pass on your input about launching a variant in the apricot flavor to the specialist department so that they can look into expanding the range if necessary. Best regards, your M-Infoline team
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How did the new nutritional values come about?
Hello Holladiewaldfee, the declaration was revised and adapted as part of a packaging adjustment. We have calculated with data from the latest raw material specifications, which is why the nutritional values are slightly different. The recipe, however, remains unchanged. Best regards, your M-Infoline team
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