2 questions
Why is it that Migros sells starters which, according to other comments, never become soft and edible, even after slow cooking? Some pieces are then extremely crumbly and fibrously dry, while others are inedibly tough. Two packs of meat and a ruined dinner leave me wondering why this is and whether someone should take care of it.
Hello CarloBolinger, sorry to hear that. We would be happy to check the item. Can you send us the best-before date and the LOT number (made up of numbers and letters)? Best regards, your M-Infoline team
L-11050038797148 0820 und L-11050038797148 0820
Hello CarloBolinger, thank you very much for your feedback. Could you also please let us know in which store you bought this defective meat? Best regards, your M-Infoline team
I bought the products in Mellingen and processed them the same day. Kind regards, Carlo Bolinger
Hello CarloBolinger, thank you very much for your feedback. We appreciate your help in clarifying the matter. Thanks to your information, we were able to trace the manufacturing process. We did not find any deviations. The processing was carried out in accordance with the specified guidelines. We also had no similar experiences during our internal tastings. The products reached tenderness after at least two hours of cooking and with sufficient liquid intake. In view of these results, we cannot explain the discrepancies you have described. As an immediate measure, we are continuing to monitor the issue closely. If we find a source of error, we will make the necessary adjustments. After all, our aim is to ensure that our beef starters meet our criteria. We apologize for any inconvenience caused. We hope our efforts are in your interest. Best regards, your M-Infoline team
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This morning at 08.15: Shelf was empty, not restocked, other M Budget beef offers were not there either................. When asked, the answer was: The items are there, we haven't restocked yet. In my opinion, that shouldn't happen. As a customer, I would like to post the things I want and need on Saturday, especially if you are in the store and simply no one fills them up in the morning. In addition, the butcher replied totally casually and he wasn't interested at all. He told me to come back in an hour at the earliest................... That can't be right or?????
Hi indios, in which store did you have this experience last Saturday? Thank you for your feedback. Best regards, your M-Infoline team
As always: 9500 Wil
We regret that the products you were looking for had not yet been put away and that the butcher was not interested. We have passed on your tip to the store management - in these difficult times, not everything always works out the way our customers and we would like it to, but our employees spare no effort to fulfill the supply order. You are welcome to contact our store manager directly next time. Thank you very much and see you soon. Your M-Infoline team
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