5 questions
Hello. I would like to order just the removable cover (not the whole cover). Is that possible?
Hey miwyss
Thanks for your question about the LEYA changing mat! 😊 Unfortunately, the removable mat is not available separately. If you want to know anything else, we're here for you! 🍼✨
Your Migros specialist store team
Too bad. The problem is, as another user has already pointed out, that the pads shrink a lot when washed and then no longer fit.
Hello miwyss
Thank you for your feedback on the LEYA changing mat cover. We are sorry to hear that you are unhappy with the product. So that we can clarify the matter, please send us an email with your order number to socialmedia@migros-service.ch.
Your Migros Fachmarkt Team
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I have the same problem as the users before me: I ordered the LEYA changing mat cover (https://www.micasa.ch/en/p/453165400000/leya) and the BEAT changing mat (https://www.micasa.ch/en/p/400300000581PIMSAM/beat) - both are supposed to be 50 x 65 cm in size and compatible with each other. I received the products today and was annoyed to discover that the cover does not fit the mat! We have just measured and the cover is only 50 x 60 cm and not 50 x 65 cm as described. However, I only noticed this after unpacking. Please suggest a quick solution to rectify this problem.
Hello 534231_user, thank you for contacting us. We have received your email and will get back to you as soon as possible with a solution! Your Migros Fachmarkt team
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Hello I have also ordered the Beat changing mat for this cover and the cover does not fit on the changing mat. What would be the correct cover? I have already unpacked the cover and would like to exchange it.
Hello Elmik Thank you for your feedback. This is a production error. Please send us your details by email to socialmedia@migros-service.ch and we will be happy to clarify the matter. Your Migros Fachmarkt team.
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Hello I have ordered the cover for the changing mat https://www.micasa.ch/en/p/404752700001/beat. Both should be 50 x 65 cm, but unfortunately the cover does not fit on the mat. Which mat should this cover fit on?
Hello Romina4500 This is the matching changing mat: 404752700001 And the changing mat cover 453165400000 Your Migros specialist store team
I have exactly these two products, but they don't fit together. Is this a production error? Unfortunately I no longer have the packaging, can I still exchange the cover?
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Are the Velcro pads also available to buy separately?
Hello Römsy, thank you for your inquiry. Unfortunately, you cannot buy the Velcro pads individually. We hope that this information has helped you. Your Migros specialist store team.
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