Some time ago, zero or at least less waste options were a big topic here and a trial was started in some stores. What are the findings and results? Will there soon be filling stations (cleaning products and food) in all larger stores?
Loading...
All replies (12)
Hello @Maryknows The Baden branch was the first pilot branch to open at the beginning of November: https://www.migros.ch/de/unternehmen/medien/mitteilungen/show/news/medienmitteilungen/2020/unverpackt.html The Breitenrain and Rolle branches will follow by the end of November. In January, Migros Limmatplatz and Surseepark Lucerne will also have a filling station. It is important for Migros to test how the service is used, what works well and what can be improved before a broad roll-out. Customer feedback will then be incorporated into the further course of the project. Best regards Sebastian
Guest
Sebastian_Migros
Hello @Maryknows The Baden branch was the first pilot branch to open at the beginning of November: https://www.migros.ch/de/unternehmen/medien/mitteilungen/show/news/medienmitteilungen/2020/unverpackt.html The Breitenrain and Rolle branches will follow by the end of November. In January, Migros Limmatplatz and Surseepark Lucerne will also have a filling station. It is important for Migros to test how the service is used, what works well and what can be improved before a broad roll-out. Customer feedback will then be incorporated into the further course of the project. Best regards Sebastian
I am generally skeptical about such filling stations: When I take a longer look at this relatively low-lying object near the nuts and dried fruit - but also at the self-service croissants and small breads.... then I can only say gruusig, gruusig, gruusig... The only consolation: people are currently disinfecting their hands and wearing masks.
It's not a reproach to Migros, because it only wants to do good - but is following the hype of a certain group. If such filling stations were offered in a staffed corner (as I also explicitly use for small breads and croissants), it wouldn't be a problem at all and would even make sense in terms of reducing packaging material - but this is not up for discussion for cost reasons.
Guest
I am generally skeptical about such filling stations: When I take a longer look at this relatively low-lying object near the nuts and dried fruit - but also at the self-service croissants and small breads.... then I can only say gruusig, gruusig, gruusig... The only consolation: people are currently disinfecting their hands and wearing masks.
It's not a reproach to Migros, because it only wants to do good - but is following the hype of a certain group. If such filling stations were offered in a staffed corner (as I also explicitly use for small breads and croissants), it wouldn't be a problem at all and would even make sense in terms of reducing packaging material - but this is not up for discussion for cost reasons.
I can only agree with that. I don't think open containers for "scooping" are a good idea. I mean filling stations that have a mechanism at the bottom that can be opened and closed. In other words, so that customers have no contact with the product.
Guest
I am generally skeptical about such filling stations: When I take a longer look at this relatively low-lying object near the nuts and dried fruit - but also at the self-service croissants and small breads.... then I can only say gruusig, gruusig, gruusig... The only consolation: people are currently disinfecting their hands and wearing masks.
It's not a reproach to Migros, because it only wants to do good - but is following the hype of a certain group. If such filling stations were offered in a staffed corner (as I also explicitly use for small breads and croissants), it wouldn't be a problem at all and would even make sense in terms of reducing packaging material - but this is not up for discussion for cost reasons.
Hello everyone! Thanks for your feedback. An episode of our "Chrut & Rüebli" podcast was dedicated to the topic of hygiene and filling stations (especially during Corona) in the fall. You can find it here: https://www.migros.ch/de/nachhaltigkeit/podcast.html Just scroll down a bit. Have fun listening in and best regards, Marc
MaryKnows
I can only agree with that. I don't think open containers for "scooping" are a good idea. I mean filling stations that have a mechanism at the bottom that can be opened and closed. In other words, so that customers have no contact with the product.
I agree with this. I don't think containers for "scooping" are a good idea either (when I see what goes on with the small rolls and sweets that you can pack and select yourself in bags). There really should be such filling stations à la lever open, fill, lever closed, no contact with the fillable product itself. At Lidl, for example, there are some types of nuts (cashews, almonds) that you can "scoop" yourself. Every day I see at least one person who has no idea about hygiene, not to mention decency or respect for other people. FOR EXAMPLE: Instead of using the little scoop that is provided there, people first reach in with their bare fingers to try a few nuts "for free"; sometimes people are even so brazen that they don't fill and buy any nuts at all, but simply take a whole handful and eat them straight away (without paying); I even see people who walk past it several times and take a handful from it and eat it each time... When I see something like that, I thankfully avoid such products and prefer to buy the pre-packaged ones.
Guest
I am generally skeptical about such filling stations: When I take a longer look at this relatively low-lying object near the nuts and dried fruit - but also at the self-service croissants and small breads.... then I can only say gruusig, gruusig, gruusig... The only consolation: people are currently disinfecting their hands and wearing masks.
It's not a reproach to Migros, because it only wants to do good - but is following the hype of a certain group. If such filling stations were offered in a staffed corner (as I also explicitly use for small breads and croissants), it wouldn't be a problem at all and would even make sense in terms of reducing packaging material - but this is not up for discussion for cost reasons.
I'm just as skeptical as you are. The things I've seen and experienced (and not just in Migros stores, but also in Denner, Coop, Lidl, Aldi) with self-service for croissants, small sandwiches and sweets are enough to make you want to run away and grab a croissant, bread roll, etc. For me it's not really a consolation that people sanitize their hands; I see a lot of people who don't do that. Apart from that, many people don't use the tongs, but dig for the rolls with their bare hands. Just creepy. If it doesn't work with the self-service croissants and the like, then it won't be much better at the filling stations. I would also be in favor of filling stations in a staffed corner or staffed filling stations.
Guest
smartcoyote
I'm just as skeptical as you are. The things I've seen and experienced (and not just in Migros stores, but also in Denner, Coop, Lidl, Aldi) with self-service for croissants, small sandwiches and sweets are enough to make you want to run away and grab a croissant, bread roll, etc. For me it's not really a consolation that people sanitize their hands; I see a lot of people who don't do that. Apart from that, many people don't use the tongs, but dig for the rolls with their bare hands. Just creepy. If it doesn't work with the self-service croissants and the like, then it won't be much better at the filling stations. I would also be in favor of filling stations in a staffed corner or staffed filling stations.
For hygiene reasons, I can't buy croissants and croissants from the self-service counter. There are some who pick the product from the back and bottom by hand, then there are some who can't even operate the tongs properly and the top ends up on the floor. Of course - the top then lands back in the container by hand... The same thing happens with nuts and dried fruit... and anyway, this container is placed far too low because of the children. But what the heck - not a solution for me anyway - I don't buy such products.
Guest
For hygiene reasons, I can't buy croissants and croissants from the self-service counter. There are some who pick the product from the back and bottom by hand, then there are some who can't even operate the tongs properly and the top ends up on the floor. Of course - the top then lands back in the container by hand... The same thing happens with nuts and dried fruit... and anyway, this container is placed far too low because of the children. But what the heck - not a solution for me anyway - I don't buy such products.
You said it! I only buy bread rolls or croissants etc. in the self-service area when the baker has just brought them fresh or is restocking the shelf with fresh goods from the oven because it's empty (e.g. after lunchtime). I've always been lucky so far that I'm in the Migros branch where I normally shop when the baker is restocking bread rolls etc. (it's a larger Migros with its own bakery). Otherwise I leave it alone and prefer to buy pre-packed bread or freshly baked rolls. Yes, I see these people you describe very often too.
They either rummage around in the pile of rolls with their bare hands until they find the roll that suits them; or they take a roll from the back of the pile (of course, on the way there they touch all the other rolls with their whole arm or jacket sleeve) or then take the one at the bottom of the pile, including touching other rolls that they haven't bought. Just like you, I see a lot of people who either don't use the tongs at all. Or if they do use them, they can't "operate" them properly (as if that were so difficult). Then they either poke around in the whole pile of buns (and "damage" the remaining buns); if they can't manage to take a bun out with the tongs, they simply throw the tongs away and take the bun by hand (the best I find are the ones who then put it back and take another one); or they finish it and then drop the bun on the floor (very few pick up the bun and buy it; most either leave it on the floor or pick it up and put it back on the pile of buns, by hand of course, because the tongs didn't work before).
And then there are the children who have to touch everything, no matter where their hands were before (on the floor, in their mouth, etc.). I love them the most, especially their parents. I recently observed this (I almost threw up; you're not allowed to say anything, because then you'll be immediately beaten up by the parents): A small child, about 5 years old, is whining the whole time in Migros, wants something sweet (sweets, chocolate or something similar).), the parents say no, the child throws itself on the floor and screams around; the parents simply walk on and leave the child to "fiddle around"; the child notices that the parents have gone and starts to touch everything on the self-service bread shelf with its hands, which were previously rolled on the floor, and put them back; the parents come back, the child wants a bread roll, then they spend hours discussing which one, the child licks its hands in the meantime, when it then decides which bread roll it wants and the parents say "ok, but only one", it grabs the bread roll shelf with its hands and starts swirling everything around to take the bread roll it likes (it was obviously looking for the biggest one). The roll falls to the floor, the child "kicks" it under the roll shelf with his foot and continues to rummage around to get another one. The parents don't say anything the whole time, on the contrary, the father is busy on his cell phone and the mother just stares out into the world, exasperated... And for me, these are exactly the parents who make me wonder what exactly you have children for if you don't want to/can't bring them up? Nota bene: Of course not all parents and children are like this, most parents react immediately if the child even makes an attempt to take a bread roll from their hand, they immediately tell the child "stop, stop, please take the tongs" or similar. Or help the child to take the bread roll with the tongs so that it doesn't fall on the floor because the shelf is too high for the children. When I see something like that, I could just throw up. I don't even want to talk about the nuts and dried fruit; I've seen similar or the same thing in Migros stores that have self-service nuts and dried fruit. Fortunately, the Migros where I often go shopping "only" has self-service for bread rolls and sweets, so watching what goes on there is quite enough for me. It's always been like this and hasn't really got any better since corona and all the disinfectants etc. The tongs for self-service were already there before Corona, they've been there for as long as I can remember; even then, only a few people used them, and unfortunately it's no different today.
Guest
Sebastian_Migros
Hello @Maryknows The Baden branch was the first pilot branch to open at the beginning of November: https://www.migros.ch/de/unternehmen/medien/mitteilungen/show/news/medienmitteilungen/2020/unverpackt.html The Breitenrain and Rolle branches will follow by the end of November. In January, Migros Limmatplatz and Surseepark Lucerne will also have a filling station. It is important for Migros to test how the service is used, what works well and what can be improved before a broad roll-out. Customer feedback will then be incorporated into the further course of the project. Best regards Sebastian
I've been waiting a long time for the filling stations in Migros and I hope that they will soon be available in other stores. I don't see any hygiene problems either, because the way I know filling stations, the food is stored in silos. You simply hold your bag/container underneath and open the silo to fill your container until you have enough. The customer doesn't come into contact with the food at all. Anything else would be unhygienic, I have to agree.
Guest
I've been waiting a long time for the filling stations in Migros and I hope that they will soon be available in other stores. I don't see any hygiene problems either, because the way I know filling stations, the food is stored in silos. You simply hold your bag/container underneath and open the silo to fill your container until you have enough. The customer doesn't come into contact with the food at all. Anything else would be unhygienic, I have to agree.
If this is really the case, as you say (with the silos and that the customer does not come into contact with the food), then I have no problem with it.