On May 4, I was delighted to order the new "higher speed" option for my M-Budget Internet. 1,000 kbit/s instead of 500. Photo uploads now only take half as long! Super!

In the evening I was disillusioned. The speed test showed only 600 kbit/s. I've been trying to get the promised (and paid for) upload speed since May 4.

The problem is not with the DSL connection. The router shows 1'012 kbit/s. In addition, my photo upload is stable at 960 kbit/s for about 45 seconds, then the speed drops to 600 kbit/s. From my point of view, the connection is being pushed down to 600 kbit/s (traffic shaping).

I haven't heard anything from service.center@m-budget-dsl.ch since June 10. This is despite several contact attempts on my part.

I am aware that M-Budget Internet is not operated by Migros. Nevertheless, I hope that we will not only receive 60% of the promised performance from M-Budget in future.