Hello I received vouchers from a purchase at Melectronics, but they expired on 31.5.21. According to Migros, they say that they will not be extended. However, I don't find it at all accommodating on the part of Migros to simply let this amount of vouchers expire. Has anyone had any other experiences? Is it possible to take action against this?
Hello I received vouchers from a purchase at Melectronics, but they expired on 31.5.21. According to Migros, they say that they will not be extended. However, I don't find it at all accommodating on the part of Migros to simply let this amount of vouchers expire. Has anyone had any other experiences? Is it possible to take action against this?
Hello Sofia I have read the Cumulus GTCs. But I'm still wondering why I can't buy gift cards with my Cumulus vouchers? I can then give these gift cards as presents - which I can't do with the digital vouchers. Wouldn't it be worth considering changing this clause? Greetings Andi
Hello Sofia I have read the Cumulus GTCs. But I'm still wondering why I can't buy gift cards with my Cumulus vouchers? I can then give these gift cards as presents - which I can't do with the digital vouchers. Wouldn't it be worth considering changing this clause? Greetings Andi
Hello AndiGR Thank you very much for your feedback. I will gladly accept your comment and forward it to the responsible department. Unfortunately, I cannot provide any information about the subsequent measures - thank you for your understanding. Sofia
This is not possible because you do not receive any Cumulus points for the corresponding amount when paying with the blue vouchers. You could avoid this rule by converting to the gift card.
Well, the question that then arises is why points are awarded when gift cards are purchased and not only when the card is used for shopping
Well, the question that then arises is why points are awarded when gift cards are purchased and not only when the card is used for shopping
When purchasing a gift card, no points are awarded for the card itself. It is not a product, but a monetary transaction. You transfer money to the card. You only earn points when you pay with the gift card.
I think that the vouchers should be extended because it's not the customer's fault and the same principle applies in the store; if a special offer price tag has been forgotten and the offer is still valid, then you have to give the customer the offer straight away.
Hello AndiGR Thank you very much for your feedback. I will gladly accept your comment and forward it to the responsible department. Unfortunately, I cannot provide any information about the subsequent measures - thank you for your understanding. Sofia
This is not possible because you do not receive any Cumulus points for the corresponding amount when paying with the blue vouchers. You could avoid this rule by converting to the gift card.
Well, the question that then arises is why points are awarded when gift cards are purchased and not only when the card is used for shopping
Well, the question that then arises is why points are awarded when gift cards are purchased and not only when the card is used for shopping
When purchasing a gift card, no points are awarded for the card itself. It is not a product, but a monetary transaction. You transfer money to the card. You only earn points when you pay with the gift card.
I think that the vouchers should be extended because it's not the customer's fault and the same principle applies in the store; if a special offer price tag has been forgotten and the offer is still valid, then you have to give the customer the offer straight away.
