Zwiebeln

Hello sweetychris
Of course it is important to us to always offer very good quality in our stores. We try to guarantee this by setting clear requirements for our suppliers on the one hand and by carrying out strict checks on incoming goods on the other. All employees involved in the value chain strive every day to offer our customers a range of fruit and vegetables of impeccable quality.
All products are checked for quality and those that do not meet the requirements are not sold. However, certain quality defects sometimes only become apparent after some time and are barely visible. We have of course forwarded your request to the responsible departments in Purchasing and Quality Assurance and hope to be able to convince you of our quality again in the future. If you are not satisfied with a product, you can of course return it to the relevant store and receive a replacement there if necessary.
Best regards from the M-Infoline team

Taking it back to the store would be food waste, because it would be thrown away anyway! I no longer buy these bags because there are always one or two rotten ones, I will ask the store about it again.

Hello PatJ, thank you for your feedback. We are sorry that the quality of our onions is a cause for complaint. Of course, this should not be the rule. You can return the faulty items and have them exchanged. You can keep the products that are still edible, so there is no food waste. If you buy another pack and notice any discrepancies, please send us the packaging information (article number, shelf life and lot number) directly. This will enable us to carry out further checks. best regards, your M-Infoline team