3 questions
Hello, I have noticed several times now that a layer of fat accumulates on the bottom when the chips are placed upright in the cupboard. This was not the case with the previous packaging. What is the reason for this?
Hello Tipsitapsi, thank you for your message. We appreciate you drawing our attention to a discrepancy that you have often noticed. For further clarification, it would be helpful for us if you could send us the best-before date and the batch number (a combination of letters and numbers) of a pack. Thank you in advance for your valuable support. Best regards, your M-Infoline team
Hello dear M-Infoline team That would be number L2251305.1 I could also send you a photo of the grease stain if you like, I have placed the package on a piece of household paper :)
Hello Tipsitapsi, thank you very much for your feedback. Could you please let us know the expiration date for the lot number mentioned in the first step? 😊 Best regards, your M-Infoline team
Yes sorry that is 25.07.2022
Hello Tipsitapsi, thank you very much for the information. We have discussed your experience with the manufacturer. Potatoes are a natural product and the end product has a different fat content depending on the type of potato. Unfortunately, you cannot control the fat content by frying. If bags of potato chips are stored for a long time and heat is added, oil can leak through the sealed seam. Of course, this should not happen. The manufacturer is therefore working on optimizations. Best regards, your M-Infoline team
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Grüezi. Are the flavors/smoke flavors alcohol-free (e.g. ethanol?) and otherwise also alcohol-free? Many thanks and best regards
Hello fatihoeztuerk, thank you for your inquiry. We sometimes use ethanol as a carrier for the production of flavors. We hope this information helps you. Best regards, your M-Infoline team
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Guest
Hello, I have noticed that several Zweifel chips contain smoke flavors. As a former alcoholic in withdrawal therapy, I was instructed by my doctors to avoid all alcoholic ingredients, even in minimal quantities. What many people don't know, however, is that many flavorings contain alcohol as a carrier during the extraction process, so very small amounts of alcohol residue end up in the final product, but enough to trigger the brain cells.
Could you please clarify for me whether the flavorings used in Zweifel are based on alcoholic carriers?
Thank you very much for your answer!
Hello, write to Zweifel directly! I once had a question and they sent me a large package of chips free of charge. They also reply pretty quickly!
Hello guest
Thank you for your inquiry. We also recommend that you contact the Zweifel company directly, as they will certainly be able to provide you with precise information about the flavorings.
Best regards from the M-Infoline team
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