1 question
May I know from someone who has recently bought the oil: is the bottle now leak-proof? The bottle I bought a few months ago always leaked between the cap and the bottle and smeared the whole bottle. If the packaging now "works", I would like to buy the oil again; it's really great!
Hello Ptichka, we are not aware of any packaging problems. The product was simply rebranded from Zoé Revital to Zoé Expert at the beginning of the year. If you notice a defect again, you are very welcome to let us know. In this case, we will check the cap and have the bottle replaced for you. Best regards, your M-Infoline team
I received the product to test two weeks ago and had the same problem, I tried to describe this in the review. It drools between the pump and the solid part of the lid and thus runs over the bottle and leaves a film on it.
Thank you for your reply, dear katiastutz. I just noticed that a "test" is now apparently underway and so many people are writing positive things about the oil. But there are also isolated reports that the pump is not leak-proof. It's a real shame: even if you "handle" the pump very carefully and wipe the bottle clean, it keeps leaking out: So the problem doesn't seem to have been solved yet; I'll wait a little longer before I buy the oil again!
Hello Ptichka, our specialist department has not yet finished evaluating all the feedback. The review and revision of the packaging could therefore still take some time. Best regards, your M-Infoline team
Great, dear M-Infoline! Thank you for sticking with it, because it's a real shame when such a good product annoys customers with annoying packaging! :)
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