YOU Proteinbrot

Hello raphi_1986, thank you for your message. We regret that you have noticed mold on the food more often recently. We apologize for the loss of enjoyment. Our clarifications with the specialist department revealed that the production was carried out in accordance with the specified guidelines. Furthermore, there were no changes to the composition. Nevertheless, your experience allows us to draw clear conclusions. Compared to conventional bread, the product contains a lot of moisture. The latter is intended to ensure freshness, even after long storage. However, this also makes it more susceptible to fungal growth in warmer, humid temperatures. For a longer shelf life, it is therefore advisable to keep YOU protein bread in the fridge. Here's an additional tip from us, if you don't already know it: To prevent further mold, it is advisable to clean the storage area thoroughly with a vinegar rag. This will remove all invisible mold spores. We hope these lines are informative for you and that you will give the product another chance to convince you of its impeccable quality. Best regards, your M-Infoline team

Is marked with a label and noted in the most important features 🤷🏻‍♀️

Hi Michi2000, the You protein bread is vegan and also carries the vegan label "Vegan" on the packaging. To be able to label a product with the V-Label, it must be certified according to the standard of the European Vegetarian Union ("V-Label"). The V-Label "vegan" guarantees that all ingredients and also all additives (E-numbers) and processing aids used are vegan. Best regards, your M-Infoline team

Hello indios, so that we can investigate this matter, we need the following information about the bread: the best-before date and the lot number. This lot number is generally next to the best-before date. It usually starts with the letter L or a mixture of letters and numbers. This enables us to check the production concerned and determine whether errors have occurred at this time. Best regards, your M-Infoline team

I no longer have the packaging, sorry. But I'm not the only one to notice that

Hello indios, the specialist department has checked the samples from the last production run and found no deviations. In rare cases, it can happen that the packaging is damaged due to minor injuries (e.g. at the weld seam). This can encourage mold growth. We have passed on your information to the supplier. He will keep an eye on the issue. You always have the option of returning a faulty product to the store. Best regards, your M-Infoline team