1 question
Guest
The VITAL Balance Junior cat food with a new recipe has been on the shelves since the beginning of 2014. Unfortunately, one of the cats has stopped eating the food since then. She used to love it. The other cat gets severe diarrhea. As soon as she stops eating VITAL BALANCE... this improves immediately. Have other customers had similar experiences?
Sali guest
Thank you very much for your contribution. We are sorry that your pet had to suffer discomfort because of our Vital Balance Junior Salmon.
We would like to check whether there are any deviations from the standard. Could you possibly provide us with the lot number and best-before date of the product in question?
We thank you for your efforts and wish you a pleasant weekend in the meantime.
Best regards from the M-Infoline team
Guest
Hello, we have the same problem as described above. Since VITAL BALANCE came out with the new recipe, our 2 cats no longer eat this food. Previously, it was their morning standby. Unfortunately, we have now had to switch to a different brand. The consistency of the food is too runny and apparently the taste has been totally changed. What a shame! A new recipe doesn't always mean success. We are loyal Migros customers, even though we have now switched to a different brand of cat food.
Dear guest
Thank you for your contribution. We are sorry that your Büsis no longer like Vital Balance Junior Salmon.
The recipe has been adapted throughout Europe. The Vital Balance wet food no longer has jelly but now contains sauce. Unfortunately, we can no longer go back to the old recipe.
We ask for your understanding and wish you a pleasant afternoon.
Best regards from the M-Infoline team
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