24 questions
Why are the budget chili chips no longer available and these over-sugared Pringels instead? Is it really necessary to always replace everything with these foreign brands?
Hello blackwidow64, thank you for your inquiry. The discontinuation of the article is due to a lack of demand. Unfortunately, the desired response did not materialize, which is why we decided to take this step. As an alternative, we recommend our M-Budget paprika chips or the Farm variety. We hope our suggestions are in no way inferior to your favorites and hope you enjoy trying them out! Best regards, your M-Infoline team
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Dear Sir or Madam My question: Why is the UHT milk with 1.5% fat (purple packaging) no longer available?
Hello Claudia2018, thank you for your inquiry. Unfortunately, the product was not as popular with all our customers as it was with you. Due to the low demand, we decided to stop offering it. We are aware that we are disappointing those who enjoyed consuming this milk with such a measure. However, the space on our shelves is limited, so we have to make a certain selection. As a result, we can no longer keep products in our range that are becoming less and less popular. We have been happy to look for alternatives for you and recommend the following variants: - Oh! High Protein Milk 0.1 % - M-Classic IP-Suisse Léger Milk 0.1 % - Calcium Vita Milk IP-Suisse We hope you find a new favorite among our suggestions and hope you enjoy trying them out! Best regards, your M-Infoline team
Guest
Milk with 3.5% is much better and healthier, because it contains nutrients that are almost non-existent at 1.5%.
It's a bit of a question of taste, @rollimaus. Personally, I liked the purple 1.5% milk much better than the "normal" red 3.5% full-fat milk. But the 0.1% milk is too watery for me. I will therefore buy my milk drink in the Coop in future.
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My question actually concerns the violet version with 1.5% milk fat. I can no longer find it here, but it says here: https://www.migros.ch/de/product/mo/3122305 that it has been/will be temporarily or permanently removed from the range. Do you know any more here?
Hello michi7, thank you for your question. This milk is no longer in our range. You may like this product here as an alternative: https://www.migros.ch/de/product/204023800000?context=instore. Best regards, your M-Infoline team
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Why are you getting away from the old closure? Now you can't even pour without spilling. I want the old closure back... sniff sniff
Hello zwalschi, thank you for the message. Thanks to the new opening system, we have been able to greatly improve the level of convenience and the packaging is now easier to handle - the new format is very popular with a large proportion of our customers, as shown by ongoing customer surveys. Nevertheless, we are happy to receive your feedback from the specialist department. Best regards, your M-Infoline team
Thank you for your reply...
Guest
I'm happy with the new lids and that as a fine coarse motorist.
The lid is not the problem, nor is the format. You just can't pour well without spilling.
@zwalschiDon't pour with the opening facing downwards, but the other way round, so that the opening is at the top - that way the milk comes out of the packaging in a much more controlled way.
@Frederica: I've tried that too. However, the milk is poured over the top sloping edge. The trick with inverting worked very well with the old format.
Finally a really good closure.
I always struggle too, especially the first time, when the pack is still full and I only need a little milk.
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Dear Migros, please adapt the milk cap to that of the Ice Teas. This is much easier to open and also feels more stable.
Hi Milchkuh, thank you for your post. We are currently looking into a new closure for this drink. However, this will require a major investment from our supplier. We can't give you any information about the timing at the moment. Best regards, your M-Infoline team
Dear M-Infoline Thank you for your answer! I hope it works, because the closure is not so user-friendly ;-)
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Guest
When I drank UHT drink milk, I wondered if this milk was 100% cow's milk or if it was a mixture with other milks?
Hi Galaad, Thank you very much for your comment. We are pleased to confirm that Valflora M-Drink UHT milk is made from 100% cow's milk. We hope you find this information useful and wish you a beautiful sunny day. Best regards Your M-Infoline team
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Hello dear Migi team.
I bought the milk in the 12x1l promotion last week. However, I am very disappointed because the milk tastes very unpleasant. Too bad, I will probably not buy the milk again.
Dear familybo
Thank you for your feedback.
We are sorry that the milk is not to your satisfaction.
We have not received any further feedback to date. So that we can clarify the situation, we still need the M-date (to be sold by, to be consumed by) and the lot number (number beginning with a letter or mixed) of your milk. Can you please provide us with this information?
Thank you in advance for your feedback and have a nice day. Your M-Infoline Team
Guest
For sale until 16.09.14
Mhb 06.10.14
R201
F: 16:43
L011201
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Guest
Hello.
I always buy the M-Drink milk with the article number 2040.111. It is packed in a TetraPak. This means that you have to dispose of it in the waste garbage can. Why is there no sign on the packaging? Like on the ICE Tea?!
Customers always throw these bottles in the PET collection. I don't think that's right. Why is this sign not printed on the packaging?
Hi guest
Thank you for your request.
We will be happy to clarify your request. As M-Drink past is a regional product, we need your cooperative. Please let us know, and we thank you in advance.
We hope for your understanding and wish you a nice day in the meantime.
Best regards from the M-Infoline team
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Guest
Dear Migros
Please use the new closure of the Kult IceTea 1 liter for the milk.
It is easy to open without spilling, tearing off the tab...
It can also be resealed.
The three prongs in the screw cap make it easy for older people or people with impaired hand strength to get to the milk.
I hope that production will be changed over soon. Then I'll finally be able to reseal the milk, as I can't get to grips with the current cap and always cut off one corner of the TetraPack as a result.
Happy Easter
Hi guest
Thank you for your comment - we really appreciate your opinion.
We're sorry that you're not happy with the new milk packaging.
We are aware that the lid does not offer absolutely leak-proof packaging. The new closure is primarily intended to make handling easier and enable drip-free pouring.
Our specialist department has been informed of your suggestion. We cannot promise you a change, but we are very grateful.
We look forward to your next visit. See you soon in your Migros.
Best regards from the M-Infoline team
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Guest
I'm glad to read that others are also bothered by the new screw cap. At first I thought I was the only incompetent who always "sloshed" when pouring a new bag for the first time. The opening should probably be a bit larger or the bag should be slightly slanted.
Dear guest
Thank you for your feedback.
We are sorry that you are not satisfied with the packaging. There are currently no plans to make any changes. However, we will pass on your feedback to the relevant specialist department and the development department.
Kind regards from the M-Infoline team
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