Hello avt, thank you for your inquiry. We're delighted that you like our gluten-free oat milk drink 😊. We are all the more sorry that you are missing your beloved product in our stores. The good news is that we are still offering the product. We are currently experiencing delivery problems.
We introduced a new system at the beginning of June to make our processes even better. Unfortunately, this change has led to logistical challenges, which is why some dairy products are currently unavailable. Due to the high demand and the problems in logistics, there may therefore be temporary gaps in our range.
Unfortunately, we cannot say exactly how long these restrictions will last at the moment. However, our IT specialists are working flat out to rectify the weak points as quickly as possible. We have already implemented immediate measures such as procuring replacements, outsourcing activities and manual order picking.
Despite the technical restrictions, deliveries are still taking place. We are making sure that everything arrives at the stores on time and are adjusting the production quantities to the delivery capacities. We hope that this information will help you to better understand the current situation - thank you for your understanding! Best regards, your M-Infoline team