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6 questions
2 weeks ago
Good morning. In the Locarno area, the "closest" Migros that sells this product is in Sant'Antonino, and there are often few or out of stock on the shelf. What is holding you back from supplying the other Migros as well since it is a well-sold, well-loved and appreciated product?
6 months ago
This product has been missing from the shelves for some time. Is this just a supply problem or has it been taken out of the range? The latter would be incomprehensible to me, because when I wanted to buy it, it was usually the first of all the oat drinks to be gone, so I assume that demand was high.
6 months ago
Hello Rhytmus, thank you very much for your post. Our clarifications with the responsible specialist department revealed that the absence of your favorite drink is due to delays in delivery. It will therefore remain part of our range. Replenishment is on its way. We expect to be able to restock the shelves soon. Best regards, your M-Infoline team
8 months ago
Edited
Hello, my daughter loves the V-Love Oat Cocoa, unfortunately it is not available in the stores in our area or online. Has the drink been taken out of the range?
8 months ago
Hello anel19, thank you for your question. The product is effectively no longer part of our range. Best regards, your M-Infoline team
1 year ago
Why is this product not in the online shop? I love it and would take larger amounts if i could get it delivered with my current weekly online shopping but if i have to go buy it myself i can carry less amount and so reducing my consumption to the minimum. Is the only option of oatmilk that is gluten free and i have celiac disease so can only consume glutenfree option. Currently this drives me to buy more from coop as they have an option online.
1 year ago
Edited
Dear Glutenandmilkfree, Thank you for your message. Given your description, we understand why you want to find this product in our online store. The latter is managed independently. For enquiries and suggestions about it, we kindly ask you to contact the relevant office directly. You can find the form here. Best regards, your M-Infoline Team
1 year ago
Good morning, you cannot find either on the packaging or online clearly where the oats come from. It would be kind of you to be more transparent in writing the source of raw materials for all your products.
1 year ago
Hi EatMorePlants, in principle the origin of individual raw materials is not indicated on the package, because it can also vary from time to time. For this product, the oats are of French origin. Instead, the place of production always appears on the packaging. Best regards, Your M-Infoline Team
1 year ago
Is it possible that this product is being discontinued? There should still be 2 left in my store, somewhere among the other products on the bottom shelf, which is difficult for my age to find.
1 year ago
Hello Earlybird_1, thank you for your inquiry. We will be happy to follow up on your tip. Please let us know your shopping region. Best regards, your M-Infoline team
1 year ago
Good morning, it's the Lucerne cooperative. I have also looked on the Internet in other cities in Switzerland and the stock is zero in the vast majority of branches. It would be a shame if this milk was removed from the range. Kind regards
1 year ago
Hello Earlybird_1, thank you very much for your feedback. Your concerns are unfounded: The product will remain in our range. The lack of stock is due to delays in delivery. The snow and the associated difficult road conditions are currently presenting us with a challenge. We ask for your patience. Best regards, your M-Infoline team
1 year ago
Why do the oat drinks all have sunflower oil in them? (The one from Beleaf does not)
1 year ago
Hello Cinderella86, thank you for your request. We add some oil to give the item mouthfeel and consistency - otherwise the drink would be watery. In addition, adding oil helps to balance the product from a nutritional point of view. Best regards, your M-Infoline team