13 questions
The toast bread is no longer available in the Goldau and Ibach stores. Have you taken it out of the range?
Hello SophyZoe, thank you for your inquiry. Your concerns are unfounded. We still offer the toast. However, we are currently struggling with delivery problems. Supplies are expected to reach us towards the end of this week. Best regards, your M-Infoline team
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Why is the original spelt toast no longer available? It hasn't been available in Winterthur-Lakes for weeks and, as far as I can see, in the other Migros branches in Winterthur too. As I don't tolerate wheat, this was a good alternative. What a shame it's missing 😨
Hello jskaeser, thank you for your inquiry. We were happy to inquire about the whereabouts with the responsible department. It turned out that this toast is affected by delivery delays. We expect to receive the supply again towards the beginning of next week. Best regards, your M-Infoline team
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My husband can't tolerate wheat. Now toast is no longer available in Reiden and the surrounding area 😨... and there is no alternative! Please put it back in the range 🙏
Hello Entli, due to a technical problem (machine failure) the original spelt toast can unfortunately not be produced at the moment. The toast will not be back in stores until the end of October at the earliest, we apologize. You mentioned that your husband suffers from a wheat intolerance: we would like to take this opportunity to point out that the toast contains very small amounts of wheat flour (0.3%). To bridge the gap, we can recommend the aha! Toast: https://www.migros.ch/en/product/111931200000, another possible alternative in the bread sector would be our original spelt bread: https://www.migros.ch/en/product/111484500000. Best regards, your M-Infoline team
Thank you very much! The little bit of wheat hasn't been a problem so far, he tolerates the original spelt toast well. Thank you so much that the toast is coming back :)
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Hello. Why is this toast no longer available in Sursee? Unfortunately, there is no alternative. MfG
Hello Cyronika, thank you for your inquiry. Unfortunately, there has been a delivery interruption for this toast because a production machine has broken down. But we have good news for you. The toast will be available again as usual from next week. Best regards, your M-Infoline team
Thank you for the quick reply! I'm glad 😊 Normally in such cases there is a "delivery interruption" sign on the shelf, perhaps this was forgotten. Kind regards
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Was the recipe different in the past (until when?)? So without wheat flour 0.3% and barley malt? Thanks for the answers
Hello Engelmauseby, thank you for your inquiry. Neither the raw materials nor the quantities used have changed in the recipe. The release date of the current declaration is 08.09.2021. Kind regards, your M-Infoline team
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Why is the non toastable cut always included as a disposable product?
Presumably because he's part of it.
Disposable product? You can eat it as normal.
but it should be for toasting. that's what it's called.
Hello Osi1, thank you for your inquiry. The first cut is not a disposable product, but can be consumed as normal. If necessary, simply toast this part a little shorter. Best regards, your M-Infoline team
Unfortunately, it's not that simple. But I have now found a replacement. best regards
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Why is this product not / no longer offered in normal / large packs, or only in phases ("hit" labeling)? It is striking that the small pack you offer is almost as expensive as the large pack...? What a shame if you want to eat consciously and promote Swiss original spelt. I haven't bought the toast since only the small ones have been on the shelf.
Hello mic92, thank you for your message. In view of your description, we understand why the form of the offer raises questions. We would be happy to explain the background. The products labeled as HIT are promotions. They are intended to offer our customers added value. Consequently, they are attractively priced and available for a limited time. We can well understand why you want larger packaging. However, due to the limited space available in the stores, it is not possible for us to offer the original spelt toast in large packs as standard. Naturally, we put your suggestion to the department managers. We will continue to monitor the issue closely. If necessary, we will make adjustments. Best regards, your M-Infoline team
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Dear Migros, I hope my beloved original spelt toast has not been removed from the range, but has only been unavailable for weeks due to "corona bottlenecks"? Please keep it in the range! :) Thank you and stay healthy!
Dear Miss-Daisy, we can reassure you. The situation is currently calming down and we will soon be offering the article again as usual. Best regards, your M-Infoline team
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These toasts have been missing from my store for a long time. When will they be available again?
Hello Andreas_Walther, thank you for your inquiry. Due to the current corona situation and thus the increased demand, we have production bottlenecks on the line. We will gradually deliver the toast bread again as soon as it is available - we hope for your patience. Best regards, your M-Infoline team
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Why is there wheat in the toast again? It is no longer edible for anyone with allergies. In this day and age, this is a real step backwards, especially as there are various alternatives such as rice flour, tapioca, guar gum, etc.
Hello Sunbee21, thank you for your message. No recipe adjustments were made to the original spelt toast. A small proportion of wheat is needed to give the toast its soft properties. This is why 0.3 % wheat flour is added to the original spelt toast. The toast is not intended for allergy sufferers and is not produced separately from the other types of toast. For people with an allergy, we offer Pane rustico, which can be toasted. The aha! Chia Toast is also suitable for people with an allergy. Best regards, your M-Infoline team
a real shame! in germany there is wonderful spelt toast and 100% spelt without wheat. come on migros, come up with something :)
Hello migroskind177, thank you for your message. There are currently no plans to include 100% spelt toast in our range. However, our bread department is aware of your feedback and is keeping an eye on the situation. Best regards, your M-Infoline team
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