1 question
For about two weeks now, the packs in my Migros have no longer had a handle. Is this permanent? This has made the rolls much less practical for shopping without a car.
Hello Anamon2, thank you for your message. We would like to investigate your report. Please let us know the batch/lot number of the pack in question. The production number usually begins with the letter L or a mixture of letters and numbers. We will then be able to make further inquiries for you. We would also be grateful if you could send us photos of the pack without the handle. We would also ask you to keep the sample in case our specialist department needs it for testing. Thank you in advance for your help! Best regards, your M-Infoline team
Good evening, thank you very much for your reply! Unfortunately, the pack was already opened, so I can't really take a photo of it - but I found the following print on the foil, is that the number you want? "0501240651 B 05:52".
At least on the Saturday before last and last Saturday (26.7. and 2.8.), the carrying handle was missing on all the packs I saw in the Migros Ebikon Ladengasse. Presumably they haven't all gone yet and there might still be an unopened one there :)
Hello Anamon2, thank you for your feedback. The standard item never had a carrying handle. Are you referring to the promotional item in the large pack? Best regards, your M-Infoline team
Hello, thank you for your reply. It is indeed possible that I made a mistake. As I normally buy the recycled version, which has a carrying handle, I must have misremembered. Thanks for clarifying!
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