4 questions
Why can't we find Twitter XL beeswax floor cloths like we used to?
Hello Diva33, unfortunately we no longer carry the beeswax item due to a reduction in assortment. The Wet XL replacement cloths are 25 x 45cm. Depending on the model, these should fit. We advise you to check whether your dimensions correspond to your model. Sincerely, your M-Infoline team
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Why are these XL cloths no longer available in Zurich? Bought wipers, but no matching cloths to buy?!
Hello Zimt1, thank you for your message. We are sorry that your search for the replacement wipes was unsuccessful. At the same time, we appreciate you contacting us. This gives us the opportunity to check the whereabouts of the products for you and give you a reliable answer. During our clarifications with the responsible specialist department, it turned out that we adjusted the size to a newer and smaller cleaning system. This is so that less material is used for sustainability reasons. Unfortunately, older models of this cleaning system may no longer fit. We are aware that a new purchase is necessary as a result of this change. However, the changeover is more ecological in the long term. In addition, the situation on the raw materials market is currently very tight. Prices are rising. If the manufacturer had left the size unchanged, he would have had to raise the price. We would prefer not to do this in the interests of our customers. In future, we will only have a new, completely revised system in our range, which corresponds to the current size L. We hope these lines provide clarity. Best regards, your M-Infoline team
Guest
Hi Zimt1. I had the same problem. I found the wipes here again https://www.galaxus.ch/de/s7/product/creaclean-wet-xl-reinigungsutensil-24621658 not care, but wet at least in XL format. This manufacturer has probably managed to keep the prices despite the tight situation! Perhaps the Care wipes will still be available from this brand when they are no longer available in XL format from Migros. From my point of view, the statement that the smaller version is more ecological is absolutely wrong and just du**, because I can't clean the same area with the smaller ones and simply need more cloths. In the end, I've only lost time and money, as I need longer to clean (because of the small surface area) and have to change the cloth more often. In addition, the small cloths cost relatively more, which completely contradicts the "we would like to do without this for the sake of our customers". I find it just as outrageous that you are forced to buy a new system, but the other brand can remedy this. if Migros had done this for ecological reasons, they would have simply kept the old system, because if you have to throw away the old one and buy a new one, it is certainly less ecological! It's pure money-making to make even more profit. Better buy from the other brand, they still know what customer-friendly action means.
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Can I also use this for my wooden dining table?
Hello Spaetzuender, thank you for the question. If the wooden table is sealed or oiled, then it should be possible to use it. However, if the table is not sealed, we recommend that you do not use it. Best regards, your M-Infoline team
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The 3 pictures for the "assembly" of the TWiST CARE XL dry cleaning cloth on the packaging are not informative enough for me as a "beginner housekeeper": a) with or without mop cover? b) how do you fix the replacement cloth? As in the picture, i.e. simply folding it over, it doesn't "hold"! Many thanks for a "dubbeli-safe" instruction! Kind regards peppino1
Hello peppino1. When cleaning with the Twist appliance, it is best to lay the open cloth on the floor and then place the appliance on top of it. The cloth must then be fixed in the 4 openings so that it holds properly. Best regards, your M-Infoline team
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