3 questions
Hello M-Infoline These delicious lemon hearts used to be my favorite chocolates. For some time now, however, they have had an earthy taste (not when you just smell them, only when you eat them). I have now bought & tried several packs, but they all have the same taste. Could this be a cause for concern? Latest pack with L2012253145 Thank you for your help.
Hello Giulia_Aurora, thank you for your question. We will be happy to look into it. Can you please let us know the expiration date of your current pack? Best regards, your M-Infoline team
Thank you for the quick response. The expiration date is 30.05.2023. Kind regards
Hello Giulia_Aurora, thank you for sharing the expiration date. The manufacturer would like to follow up on your experience. Could you please provide us with the sample pack concerned, including the contents? If so, please write the following address on the package and hand it in at the post office or free of charge at your store's customer service:
Federation of Migros Cooperatives
M-Infoline / Reference20230131-1172
Limmatstrasse 152
8031 Zurich
Thank you very much for your help! Best regards, your M-Infoline team
Update 24.06.2023: had bought 2 packs in the last 2 weeks. The Herzlis taste like they used to. Thank you very much! :-)
Hello Giulia_Aurora, thank you very much for the positive update! How nice that you were able to enjoy the Herzli again as usual - that makes us very happy! There were actually no changes to the recipe. That's why we couldn't explain the earthy taste you described to us a few months ago. We will of course continue to keep an eye on the issue and wish you delicious gourmet moments! Best regards, your M-Infoline team
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Guest
Hello M-Infoline
Since I avoid products containing barn eggs
because the animal husbandry is miserable, I was very pleased that Migros
chooses free-range eggs for its lemon hearts!
There should be more products with ingredients from species-appropriate animal husbandry.
I'm sure many consumers would support this!
Bravo!
Hello guest
Thank you for taking the time to write to us.
We were very pleased to receive your praise - thank you very much.
We hope that we can continue to count you among our valued customers and wish you a lovely, sunny summer.
Best regards from the M-Infoline team
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Guest
The lemon glaze is very different! Sometimes ok, sometimes it seems to be missing - they should improve this in production so that you don't always buy a pig in a poke!!! But basically they are delicious.
Dear guest
Thank you for your feedback on our lemon hearts!
We are delighted that you like them. We will be happy to follow up on your comment about the glaze.
Do you still have a pack of these at home? If so, please give us the M-Data and the lot number so that we can examine the retained samples from the same batch.
Thank you very much and have a nice evening!
Best regards
Your M-Infoline Team
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