I'm not at all happy with these tabs. They dissolve badly, clump together and then get stuck in the rubber seal. To use up the rest, I now cut them up and put them in the drum. Slightly better. But it's inconvenient this way. I won't be buying this product again. As you can see from the comments, other customers are also unhappy with it. Is the product still being tinkered with to improve the dissolving process?
Best regards, Guido
Hello Guido-1, thank you for your message. We are sorry that you are not satisfied with the tabs. Please let us know the production code and answer the questions below for further clarification:
- Where do you place the tab? Do you put the product in the empty drum and the dry laundry on top?
- What about the load of the washing machine? If there is little laundry, the tab may occasionally get stuck in the door.
- Are the items partially damp and dried again before use?
- What does "not dissolved" actually mean? Did the tab get stuck in the door or did it not dissolve completely in the washing solution?
Do you have any photos of the unsatisfactory washing result? Thank you in advance for your support. Best regards, your M-Infoline team
Dear Migros, I put the tabs in the empty drum, as described on the packet, and then the laundry on top. It is a washing machine for approx. 9 kg of laundry. I run it when it is about 3/4 full, i.e. with 2 tabs.
The tabs go into the drum completely dry. However, they do not dissolve completely and pieces of them get between the rubber seal and the door.
I use a wash program at 40 degrees and 1 hour 10 minutes duration.
Production code, I assume it's the number under the Migros logo:
5001.561 6128018
Best regards, Guido
Hello Guido-1, thank you very much for your feedback. We really appreciate your help! The filling code is on the back of the packaging and looks something like this: 034kg06. Can you provide us with this information if necessary? Best regards, your M-Infoline team
Ok. The opened pack has the code 054kh15.
I still have one pack (closed) 054ad21.
With best regards, Guido
Hello Guido-1, thank you for your answers. We did not find anything unusual, but we are still carrying out further tests. We would like to emphasize once again that it is important to place the tab in the middle of the empty drum before placing the dry laundry on top. Unfortunately, it sometimes happens that the tab gets caught in the door before it can dissolve in the wash water. If it is placed in the middle, there is less risk of this happening. Tip: Put the tab in a laundry net, place it in the middle of the empty drum and place the dry laundry on top. The laundry net prevents the tab from getting stuck in the door. Kind regards, your M-Infoline team
Thank you for your answer. But your explanation seems helpless. The tab is positioned exactly as it says on the packaging!
Should I now use the measuring tape so that it is exactly in the middle? Should you also use a laundry net???
Come on !
The whole thing is cumbersome and is useless in practice. Why use this product when there are plenty of others that are easy to use and also good.
One more note: the current tabs are pressed far too tightly and therefore dissolve poorly or only slowly. If you cut them open, as I currently do, and the powder is in the drum, it is dissolved in no time by the water and the washing power, or effectiveness, right from the start. I would make the tabs less compact, but they would probably be slightly larger as a result. But there is certainly enough space in the box for the same amount.
Hello Guido-1, thank you very much for your feedback. Your objections are understandable. So far, we cannot explain the discrepancies you describe. However, our tests have not yet been completed. We will be happy to look into your comment regarding the compact form as part of our further investigations. Best regards, your M-Infoline team
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Is the fragrance the same as the yellow Total washing powder? Thank you very much
Hello Simsim12, thank you for your inquiry. The Total Color Tabs perfume 500156100000 is the concentrated version of the Total Color Powder perfume 500146200000. It has only been adapted for the tablet format to achieve the same intensity in a smaller form. But the fragrance is the same. Best regards, your M-Infoline team
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