2 questions
Why do 2 boxes of 25 sachets cost less than a box of 50 sachets?
Hello lulu63, thank you for your question. We do not communicate the details of our price calculations to our customers. We understand your wish to see the 50-bag box sold at a lower price. We have passed your comment on to our specialist department, who will look into it further. Sincerely, your M-Infoline team
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Good morning Migipedia Has not only the teabag shape (no longer the practical infusion technique) changed with this tea, but also the contents? Until recently, the tea was part of my everyday breakfast, but now I can hardly drink it anymore. The taste has totally changed and I assume that the quality has been compromised. What a shame! Thank you for your opinion. Best regards, Vielfrass
Hello Vielfrass, we are very sorry that our tea has given you cause for complaint. Basically, there has been no change to the recipe. So that we can trace the production, we would ask you to provide us with the best-before date and the lot number (begins with L and consists of letters and numbers). For now, we wish you a nice day. Best regards, your M-Infoline team
BBD: 08/ 2025 Lot number: L 3219 18:42
Hello Vielfrass, thank you for the additional information. We tasted the retained sample in a specialist panel. The aroma profile of the tea corresponded to the usual picture during our tasting. We also checked the process documentation and found no deviations.
Tea is a natural product, so to ensure a consistent quality standard and due to the enormous variety and seasonal variations in taste of the individual ingredients, the growing regions may differ. By varying the countries of origin, we are able to offer our customers a consistent taste profile with every new purchase. In this context, we can build on long-standing partnerships with our suppliers. Best regards, your M-Infoline team
Good morning dear Migipedia team Thank you very much for the explanations and the quick answer. best regards Vielfrass
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