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1 question
9 months ago
Has anything been changed to the adhesive? Unfortunately, I've recently started to have adhesive residue on my briefs, which I can't quite get rid of. In addition, the layers no longer stick together nicely.
9 months ago
Hello Nitschii22, thank you for your message. We will look into the matter. We would ask you to send us an unused sample in the original packaging to the following address or hand it in free of charge to Customer Service for forwarding: Migros-Genossenschafts-Bund, M-Infoline / Reference20230904-0166, Limmatstrasse 152, 8031 Zurich. Best regards, your M-Infoline team
8 months ago
Hello Nitschii22, thank you for sending in the sample. We are currently clarifying your request with our supplier. As soon as we receive further information, we will let you know immediately. Thank you for your patience. Best regards, your M-Infoline team
8 months ago
Hello Nitschii22, we checked both the quality protocols and the samples returned on the production day and tested the samples sent in. All peel test results are within the specified range, so unfortunately we have no explanation for the adhesive residues that were criticized.
The feeling of adhesion varies with the material of the underwear. The panty liners adhere differently to different materials or weaves, e.g. cotton, blended fabric or silk. Body heat also contributes to the fact that panty liners can adhere more firmly to the briefs. We will contact you privately about this. Best regards, your M-Infoline team