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«Customers are dissatisfied with the product as it is unsuitable for outdoor use, filling up with water when it rains. They also reported issues with delivery, receiving incomplete orders, and poor customer service, including lack of response to complaints about damaged goods.»
Automatically generated summary of reviews
Unsuitable as an outdoor sandpit. After 1-2 days of rain, the sandpit is not just a little damp (would be acceptable) but filled to the top with water. Therefore only suitable as a sandpit under a roof or indoors.
Ordered on 7.4 and still not arrived (18.05). Despite an email on 29.4 stating that the product is ready for dispatch. In the system it is apparently done, but the package has NEVER arrived at the post office (wrong tracking number!). Despite several mails 5.5 & 10.5 and phone calls to the service center: NO response! I know Corona has made everything more difficult, but that's no excuse for anything!
Only one half was delivered and so far no feedback has been received from customer service.
Very bad, packaging too thin and it was Delivered to me broken! I wrote immediately but never received a reply
Simply brilliant