4 questions
Hello. Can you give me the article number of the replacement LED bulbs so that I can order them?
for another variant: Blau, 15.0 cm 11.0 cm 33.0 cm
Our power supply has broken and I need a replacement, otherwise the lamp can no longer be used. Thank you!
Hello Maliyu
Thank you for your message about the PRIMO II office desk lamp. We are sorry to hear that the power supply has broken. Please contact us at socialmedia@migros-service.ch and include your order number or receipt so that we can find a solution with our spare parts department. 😊
Your Migros specialist store team
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for another variant: Blau, 15.0 cm 11.0 cm 33.0 cm
Is this lamp battery-powered or does it need to be connected to the mains?
Hello Juju
Thanks for your question! 😊
The office desk lamp does not have a rechargeable battery and must therefore always be connected to the power supply. We hope this helps you!
Best regards
Your Migros specialist store team
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for another variant: Weiss, 15.0 cm 11.0 cm 33.0 cm
In RMBr's review, I read that the lamp hums extremely annoyingly when it is switched off. Is this generally the case or was it an isolated incident -- and therefore a warranty case?
Hello Satisfied_User We regret that you are not satisfied with this item and apologize for the inconvenience this purchase has caused you. This product is sold with a 24-month warranty. We are not aware of any such problem, we ask that if it has not been damaged by external factors, you bring it back to a Migros store customer service department where it can be checked, repaired or replaced. Thank you for your feedback and we look forward to counting you among our valued customers in the future. Kind regards from your Migros store team
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