4 questions
Dear Migros
Unfortunately I had to dispose of the freshly bought pack today; this smell is indescribably disgusting...it makes you lose your appetite...
Hello Nici08, thank you very much for your contribution. We're sorry that you had to dispose of the pitas. Did they smell rotten or did you notice mold or something similar? Please give us the lot number and the best-before date so that we can make any necessary inquiries. Best regards, your M-Infoline team
Mouldy & as described below by the customer "like vomit" :(
09.03.25 / L3 24344
Hello Nici08, thank you for your information. We checked the production based on your information. We found no signs of abnormalities in the samples we received or in the associated production documents. Processing was carried out in accordance with the specified guidelines.
In view of these results, we cannot explain the reason for the odor you described. As an immediate measure, we are subjecting the entire value chain to a thorough inspection. If we identify a specific trigger, we will make the necessary adjustments. After all, our aim is to ensure that our pita breads provide the gourmet moments you have come to expect. Best regards, your M-Infoline team
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Why does the bread smell so rancid like rotten cheese? When we opened the packaging, my daughter said what smells like vomit. We had to throw all the bread away. Even in the trash it smells awful. Too bad about the food.
Hello rahelschmidli, thank you for your feedback. Based on your message, we suspect that the pack you purchased was slightly damaged. Such damage is not visible to the naked eye. However, this allows oxygen to enter the bag and triggers a fungal infestation.
In retrospect, it is no longer possible to trace where in the value chain this incident occurred.Of course, we have informed all the departments involved about your tip and asked them to ensure that it is handled correctly.
We will contact you privately about this. Best regards, your M-Infoline team
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Dear Migros, since the majority of the reviews are disastrous... the product is being adapted... I had the old recipe, I don't know the new one yet... but it looks really sad.
Hello Dragonball, we are already working on revising the product based on customer feedback. Best regards, your M-Infoline team
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Hello Migros team, is the emulsifier plant-based or animal-based?
Hello Sh_g, thank you for your inquiry. We are pleased that you are interested in the product. We are happy to confirm that our manufacturer, the Fresh Food & Beverage Group, only uses emulsifiers of vegetable origin for the processing of bread and baked goods. Best regards, your M-Infoline team
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