2 questions
Have you changed the recipe? The sauce used to be nice and runny when heated up, but recently it just comes out of the bag like a paste with watery ingredients. We have been using the sauce regularly for years and always prepare it in the same way.
Hello Lissi82, thank you for your message. Please let us know the best-before date and the adjacent production number of your packaging so that we can check your request. Can you also tell us how you prepare the item? Best regards, your M-Infoline team
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I would love this sauce but unfortunately I can never get it to stay nice and thick after heating it in a bain-marie. Every time I open the bag after heating, it becomes firm and lumpy!!!!
Hello Willywalker, thank you for your message. We are sorry that the chocolate sauce quickly becomes firm and lumpy after heating. We recommend that you do not heat the sauce for too long or over too high a heat. As the sauce is already very runny, it is sufficient to heat it only briefly. Kind regards, your M-Infoline team
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