3 questions
I bought these the day before yesterday at Zähringer-Migros Bern. There were only 5 instead of 6 in the pack???
Hello ET87, thank you for your contribution. We would like to look into your experience! Could you please let us know the expiration date and the lot number of the pack concerned? Best regards, your M-Infoline team
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Lately the tortillas in the new packs are moldy . Hasn't happened to me before, I've been buying them for a long time.
Hello 10Nemi, we are sorry that the tortillas are moldy.
Our manufacturer packs the items in a protective atmosphere. This special gas mixture prevents mold growth and ensures the shelf life. Based on your description, we assume that your packaging was damaged and therefore its protection was no longer guaranteed. This may be due to an imperfect weld seam or very minor damage to the packaging. This allows oxygen and mold spores to penetrate, causing the product to spoil. We have informed the responsible authorities and asked them to tighten their controls. We will contact you again privately. Best regards, your M-Infoline team
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Are these tortillas vegan (what emulsifiers do they contain)?
Hello TanteJu1, we are pleased to inform you that the Pancho Villa Soft Tortilla Big Size 1585.644 are vegan according to the recipe, this has been confirmed by the manufacturer. Best regards, your M-Infoline team
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