7 questions
Hello dear team I wanted to ask if anything has been changed in the product? It says mild on it but it is spicy. I think it's a shame because I personally can no longer eat it like this 😪
Hello Blue8177, thank you for your message. We're sorry that you didn't get the pleasure you were used to. In view of your description, we understand your disappointment ☹. We will be happy to make further inquiries for you. To enable us to trace the manufacturing process, please send us the best-before date and the batch number (a combination of numbers and letters). Best regards, your M-Infoline team
Hello There were several bags in different periods. So about 3 bags in 2 months and the last one I bought was like this again.
Hello Blue8177, thank you for your feedback. Are we correct in assuming that you are no longer in possession of the requested data? Best regards, your M-Infoline team
Yes, that is so. This is the last one
Hello Blue8177, thank you for the photo. Our specialist department has informed us that we have not adjusted the recipe. The spiciness should therefore not have changed. Nevertheless, we are keeping an eye on this. Best regards, your M-Infoline team
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Hello Migipediateam, the preparation instructions on the pack do not include the addition of water. It used to be on there and it is also on here on the homepage. Info on the pack: 12-05-2022 015 2/3 086636 06:23 Kind regards M. Bucher
Hello Ingi_2, thank you for your message. We have received confirmation from our supplier that the label for the item has changed and in this context the addition of water has been deleted from the description. After consultation with our supplier's development department, the water is no longer required. The instructions are indeed somewhat difficult to formulate - we have asked our supplier to make a change. Thank you for your advice. Best regards, your M-Infoline team
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Hello. My son has a meat allergy. I wanted to ask if the product is vegetarian. Do you know what the smoke flavoring (wood, plant, pork) is made with?
Hello Vegi74, thank you for your question. We obtain the smoke flavoring from a vegetable source. Your son can therefore consume the chicken mix seasoning without hesitation. Best regards, your M-Infoline team
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Is this product gluten-free?
Guten MorgenLyssa_86Simply read the list of ingredients, because:If a product contains gluten-containing ingredients, this must be openly declared, stating the gluten-containing cereals (wheat, spelt, rye, barley, oats, etc.). Ingredients containing gluten must not be "hidden"!Traces due to unintentional mixing in the manufacturing process must be indicated at the end of the list of ingredients with a "may contain gluten" or "may contain traces of gluten".Best regards Frederica
Hello Lyssa_86, Federica's answer is correct: The Pancho Villa Chicken Mix product 158566800000 does not contain any gluten-containing ingredients and no unintentional carry-over is to be expected. Best regards, your M-Infoline team
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Is this product vegan? ("Spices" in the ingredients)
Hello xxcuzs, we are pleased to inform you that the Pancho Villa Chicken Mix is vegan according to the recipe. Best regards, your M-Infoline team
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The smoky aroma is very intense and puts me off every time I prepare it. But in the end, it's always delicious. However, I have to admit that it doesn't knock my socks off. It's ok, but I would prefer a different seasoning mix, especially without the intense smoky flavor. Didn't there used to be a seasoning mix for vegetables from the same line? That was great! Jammi! Is it still available? And if so, where?
Hi Migi-Goof
Thank you for your feedback, we will pass it on to the relevant specialist department.
We don't have a vegetable seasoning mix in our range. But perhaps you would like the Pancho Villa Salda de Verdure mix or the Pancho Villa Crispy chicken mix?
Best regards from the M-Infoline team
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Guest
Tastes and smells terrible, absolutely inedible or the contents were spoiled (but the date is ok, bought today). Had to throw away all the chicken meat, now we just go to the Migros restaurant for lunch.
Dear guest
We are sorry that the meat was inedible.
Could you perhaps give us the M-date (to be sold by / to be consumed by) and the lot number of the package in question? Thank you very much.
Best regards from the M-Infoline team
I gave this to a family member YEARS ago and unfortunately have to agree about the smell. The other mixture also smells strong, but was eaten with much more pleasure .... but it is NOT an M product :)....
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