7 questions
Hello
The nutritional values stated on the packaging of the flan I bought are different to those online (81 kcal per 100g packaging vs. 77 kcal online). What is correct?
Kind regards
Hello ANRT, our investigations have shown that the nutritional values on the packaging are up to date. Unfortunately, due to a technical problem, incorrect values are currently being displayed online. The responsible department has already been informed and will rectify the error as soon as possible. Best regards, your M-Infoline team
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The flan now tastes different (worse). Has the recipe been changed without any indication?
Hello Mocosa, we are very sorry that this product has given you cause for complaint. So that we can trace the production, we would ask you to provide us with the best-before date and the lot number (starts with L and consists of letters and numbers). Can you possibly specify how the taste has changed? For now, have a nice day. Best regards, your M-Infoline team
Mhd: 19.5 and L000147 R402. The consistency and taste are different.
Hello Mocosa, thank you for your feedback. We have changed the colorant in this item to reduce an allergen (sulphite). When testing our retained samples, we noticed a slight deviation in taste. However, this is within the internal specifications. Best regards, your M-Infoline team
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I love yoghurts, muesli and custards and I'm looking for as few calories as possible. I buy Migros before any other Swiss store. The Léger range is good, but finally the 0H range! has just as few calories. What's the difference, apart from price and (useless?) protein? Fan de Flan has the fewest calories at Migros, but it could be in the Light range without the protein...and the price of this range!
Hello LunedeFiel, thank you for your question. Both products are designed to contain as few calories as possible. The "Léger" range focuses on a reduced fat content, while "oh!" focuses on a high protein content. At present, many customers are looking for the added benefits of protein, which is why they prefer the "oh! We take note of your suggestion. Sincerely, your M-Infoline team
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Guest
At the end it was an indefinable sticky mass that had nothing to do with caramel sauce as I know it, L000062 E402 Date 14. 02. 22 06:40 T2 6 I expected a caramel sauce like this one: https://www.coop.ch/de/lebensmittel/milchprodukte-eier/desserts-creme/pudding-flan/tam-tam-nappe-vanille-caramel-6x100g/p/3660954 yes I know that Tam Tam is a branded product, but this one is fine too. https://migipedia.migros.ch/en/205372100000 Is there a revision of the product?
Hello rollimaus, thank you very much for your feedback. We are sorry that our Oh! High Protein Flan Caramel did not convince you. Our specialist department has confirmed that this is not a quality deviation. We have not made any changes to the product since it was launched. The topping in question is added first, followed by the warm flan. The latter partially mixes with the topping at the bottom and more or less settles as the flan cools. Best regards, your M-Infoline team
Guest
Then please change the topping, because Tam Tam Nappé Vanilla & Caramel proves that it can be done differently.
Hello rollimaus, thank you very much for your feedback. We will be happy to forward your request to the relevant specialist department. Best regards, your M-Infoline team
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Grüezi. Are the flavors and E407 alcohol-free (e.g. ethanol?) and otherwise also alcohol-free? E471 vegetable? Many thanks and best regards
Hello fatihoeztuerk, thank you for your question. Alcohol is used as a carrier for the flavors during production. The additives are vegetarian and alcohol-free. Best regards, your M-Infoline team
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Very fine already bought many times and again and again
Hello sibenz, thank you for your feedback on Oh! High Protein Flan Caramel. We are delighted that you like this product so much! We have of course informed the specialist department about your praise. The Caramel Flan is 20% cheaper until today. Maybe you can still benefit: https://produkte.migros.ch/oh-high-protein-flan-caramel Kind regards, your M-Infoline team
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I love the Oh! range. Will new products be launched regularly or only occasionally?
Unfortunately, good oh! products are removed again!!!!!!!
Hello Watari, we are pleased that you like the products. We currently have three new Oh! High products in our range: Protein Shake Peach Mango, Protein Shake Caramel and Protein Shots Strawberry. If the demand for Oh! High protein products continues, more products will certainly be added. However, nothing is currently planned. Best regards, your M-Infoline Team
Then leave the good products in!!!!!!!!!!! Vanilla drink back please and also the mocha drink back!!!
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