Nature Clean lemon washing-up liquid
Label: Vegan Flower
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3 questions
Why is a product that was once a Kassensturz test winner being changed? Is there any way that this washing-up liquid can be put back on sale with the previous composition due to the many negative reviews?
See also the review I have just submitted.
Hello dabudue, thank you for your message. We regret that we can no longer inspire you with our product ☹. We have forwarded your honest feedback to the specialist department. They will carry out checks. We ask for your understanding that we are currently unable to promise a return to the previous version. We are sorry not to have more positive news for you. Best regards, your M-Infoline team
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Hi, why didn't you keep the previous bottle format? It was much more convenient, even for order on the home shelf!
Hi iaia8, thank you very much for your question. Too bad the new format can't convince you. The new formula is more concentrated. As a result, a smaller amount is needed for cleaning. This prompted us to use a smaller container. Your wish to be able to repurchase the bottle in the form you liked has been forwarded to the appropriate office. We will continue to monitor this issue to make any changes. We hope our approach is to your liking. Best regards, Your M-Infoline Team
Thanks but the new packaging also induces wasting detergent: wider hole and the lid opens in transport (I "soaped up" the whole shopping bag 😠)
Hi iaia8, thank you very much for your feedback. We are sorry that the lid opened in the shopping bag. For further verification, we need the lot number of your bottle. It usually starts with L and consists of letters and numbers. Best regards, Your M-Infoline team
Here is the Number. I read that at least one other customer has also complained and reports the same problem
Good morning iaia8, thank you for the photo. According to our specialized center, we have not had any such feedback from customers so far. However, we will continue to keep an eye on this issue and make changes if necessary. Best regards,
Your M-Infoline team
It is not true that there have been no reports so far about the bottle not closing properly and opening during transport. I am sending you pictures of the respective criticisms on Migipedia
Good morning iaia8, thank you for your report. We acknowledge it and are happy to forward it to our provider. Thank you for your help. Best regards, Your M-Infoline team
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why couldn't you keep the old 1 l bottle which was also cheaper than these unwieldy 500 ml bottles ??!!! i'm disappointed! hopefully the contents are exactly the same?
Hello geigerin, thank you for your question. The bottle used to be 750 ml. The reason for the new smaller format is that the formula is now more concentrated. Accordingly, less detergent is needed for cleaning. Best regards, your M-Infoline team
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