4 questions
Guest
Regarding your reply from 5 months ago: Hello rollimaus, thank you very much for your input. The product is now online: https://produkte.migros.ch/optimum-optimum-motten-gel#qanda. There has been a new recipe since the launch. We have replaced the old article with a much better one. Best regards, Noemi I would like to know why it is unnecessarily "double" packed, before there was no 2nd box and therefore cheaper.
Hello rollimaus, the item is not produced by Migros itself, we use the original die-cuts from the manufacturer. It is very likely that the product would be much more expensive if Migros had to create its own die-cuts. Best regards, your M-Infoline team
Guest
It's not about who the producer is, but that this article did not require a second box before the changeover.
Hello rollimaus, we were happy to discuss your point about packaging again with the specialist department and need to expand a little on the answer: The Insect Respect seal of approval stands for a new way of dealing with insects. Insects are very important and dramatically threatened. In future, fewer insects should be controlled. Products only receive the seal: 1. if general information about insects is available (value and threat of insects). 2. if valuable prevention tips are presented. Tips on how to keep insects outside. This is the best control! So you buy a product and simply get this important information with it, i.e. a "double" control product. 3. the insect loss caused by the product is compensated for by the creation of insect-friendly habitats. Points 1 and 2 require more space on the packaging. Accordingly, larger packaging had to be chosen. Best regards, your M-Infoline team
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I was extremely surprised to discover the over-packaging of the moth-proof gel. A real debauchery of cardboard with lots of illegible explanations inside. You forgot the magnifying glass! Wasteful, useless, anti-environmental... Disappointing. What was Migros' idea ?????
Hello roanne, thank you for your feedback. This is mainly information required by law to be printed on the packaging. Unfortunately, only a limited area can be printed on the packaging. As we want to draw attention to the usefulness of insects and print the information in the three national languages, we need a little more space. That's why we've opted for a large package. If there's anything you can't read, or if you need any particular information, please don't hesitate to contact us. With best regards, your M-Infoline team
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Guest
Unfortunately, the product is still discolored and my evaporator, although not from Migros, turned yellow after a few weeks.
Hello guest
We are sorry that you are not satisfied with our Optimum mosquito repellent. We will be happy to look into the matter.
Can you tell us what exactly has discolored? The plug or the surroundings?
We recommend that you also use the corresponding plug with the Optimum refill bottles, as the two products are designed to work together. The correct heat of the plug is also important for correct vaporization.
Best regards
Your M-Infoline Team
Guest
The plug where the heating element is, i.e. the area that gets warm.
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Guest
Well, after two summers I can clearly see how the wall above the mosquito poison evaporator has turned yellow... I don't know if it's because of the heat or the steam, but it's annoying that I now have to repaint.
Thank you very much for your entry.
We are very sorry about the incident, but did you use the plates or the liquid product? Please contact our hotline on 0848 84 08 48 so that we can discuss the next steps.
Important: Please refer to the reference number IN_768103 and mention the keyword Migipedia.
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Your M-Infoline Team
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