MIRANDA Stehleuchte

Label: TOPTEN

219.–

3.9

Shop at micasa.ch

Farbe

Grösse

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Summarized ...

«Customers are generally satisfied with the lamp's dimmable, bright light and its easy installation. However, some users reported issues such as sensitivity to minor vibrations causing it to turn off, random changes in light intensity, and inadequate brightness for larger spaces.»

Automatically generated summary of reviews

21 ratings

Testinator

3 purchased. They are super bright and can be dimmed from white to warm white. One had a dent on the base.

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Migrosfany

for another variant: Weiss, 30.0 cm 28.0 cm 180.0 cm

The lamp meets my expectations with its dimmable light. The brightest level illuminates the room very well. I'm very happy with it in that respect, but I have to deduct a point for the annoyingly large black power supply unit and the black cable.

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rogerma

for another variant: Weiss, 30.0 cm 28.0 cm 180.0 cm

This lamp gives really good, bright light and can also be dimmed very well.

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Regula_D

for another variant: Weiss, 30.0 cm 28.0 cm 180.0 cm

Very satisfied! We hesitated for ages to replace our old halogen uplight for fear that a new LED uplight would not be bright enough or would have an unpleasantly cold light. This new lamp now even puts our old one in the shade: very bright (and infinitely adjustable with a dimmer), 3 different light colors to choose from. The lamp fully meets our expectations and is definitely worth the price!

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busjo

We placed the Miranda floor lamp next to the fridge in our kitchen. Every time someone walked through or even just opened the fridge door, the Miranda lamp switched itself off. So it only takes very slight vibrations, comparable to a seismograph, to turn the lamp off. We thought it would pass. After three weeks, we gave up and moved the lamp to a bedroom. As there are fewer vibrations there, it lights up without interruption. We can use it there and like it.

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MRST22

Simple, quick installation, pleasant (because it can also be dimmed) light.

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steweb

for another variant: Weiss, 30.0 cm 28.0 cm 180.0 cm

The lamp has a pleasant warm light and is brighter than our old halogen lamp. We are very happy with the purchase.

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Tom-Bär

for another variant: Weiss, 30.0 cm 28.0 cm 180.0 cm

We had hesitated for a long time to replace our beloved halogen ceiling washlight (200W). We just liked the beautiful, warm light too much. But now we've taken the plunge and bought this lamp. And I have to say: it has exceeded our expectations. We really like the warm white setting and it comes extremely close to halogen light. An energy-saving replacement for us. In view of the price, we are pleasantly surprised by the quality. Highly recommended!

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Siegal

for another variant: Weiss, 30.0 cm 28.0 cm 180.0 cm

The lamp changes intensity by itself. It goes from warm to cold light at random, even though it was bought today! It's annoying and really disappointing for a product at this price. On Monday I'll contact the after-sales service for an exchange. Obviously this is not an isolated fault, as other comments mention this random change in intensity. Update of 31.10.22 After contacting customer service using the online form, here is the unacceptable response I received. For a company like Migros, this is really deplorable. Zero service when it's their product that's faulty! "Thank you for your message. We are sincerely sorry that our product has caused this inconvenience. However, we are sorry that we are unable to respond favorably to your request and inform you that for in-store purchases, you must return your item directly to the store for an in-store exchange or refund. We thank you for your understanding and wish you a pleasant afternoon. Freundliche Grüsse, Best regards, Distinti saluti"

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pellimar

for another variant: Weiss, 30.0 cm 28.0 cm 180.0 cm

Cheap product from China. Poor workmanship (upper part of the stand consisting of three parts is crooked, as the quint is imprecise/slanted. This lamp is listed as particularly energy-efficient under the label "topten.ch". But the energy efficiency class is F! I am also more than very disappointed with the Migros customer service! I bought the lamp in the Micasa online store. The delivery date was given. Then I received an e-mail with "delivery date unknown". I called and said that the lamp was in stock at the Micasa Dreispitz branch. Yes, but that was not possible because I had bought it in the online store and this had nothing to do with the store. My objection that I am a MIGROS customer and not a customer of branch X, Y or the online store was not given much consideration. Only later, after clarification, was I informed that the delivery date would only be delayed by one week. So why didn't they tell me this in the email? I had the lamp delivered for CHF 18.95, as it was specified as "bulky goods". I received a parcel, but its dimensions meant that it could be transported on the bike rack without any problems, as the lamp was packed disassembled. I unpacked the lamp and noticed a dent in the base. OK, I thought, it's not that bad. I wrote to customer service and received a 50 franc voucher in return. But two days later the electronics are faulty, the lamp switches from warm to cold and daylight on its own and then switches off by itself after a few seconds. Lamp laboriously repacked in original box and taken to a pickmup location. Then reserved the lamp (silver) online at a Micasa branch. Received confirmation that the lamp was ready for collection. Picked up the lamp by bike and transported it home. Unpacked at home and then the shock. A white lamp! The item on the reservation is clearly marked "silver". I then complained again in writing and submitted supporting documents. Answer: I should take pictures of the goods so that this can be processed further! Why in God's name pictures? I asked myself, the receipts say it all. So I had to go to Micasa a third time to exchange the white lamp for the silver lamp I had originally reserved. It took me over four hours in total. I asked for a 100 franc voucher for this. The Migros service team replied: "As I bought the lamp in the store, I have to contact the store! This kind of behavior is an absolute "no go" for me! Especially because only telephone numbers are published for the branches, but no specific email addresses. The so-called "Migros Service", which is supposed to be there for all concerns, simply shifts responsibility and leaves customers out in the cold. I then explained the whole situation to "Migros Service" again on Wednesday evening 19.10.22 and asked for a professional and customer-friendly solution. The answer is still pending. UPDATE from 27.10.22/13:10 Today someone competent, in the person of Mr. Di Salvatore, Team Leader Customer Care, finally contacted me by phone. This is how "customer service" works. He apologized several times and was totally responsive to me. BRAVO! I had a very good conversation with him and he actually gave me the 100 franc voucher I asked for. Once again, a big thank you. It's just a shame that this wasn't dealt with from the start and that I was forced to complain several times, which was time-consuming and frustrating. However, Mr. Di Salvatore took my concerns and suggestions on board professionally and promised to make sure that the customer experience would be a lot better in the event of a complaint. THANK YOU

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3.9

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21 ratings

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