8 questions
Hi, I've just bought this microwave and would like to know what size anti-splash cover to get and whether it exists at Migros.
Hi annelysegrognuz0, 🌞 Thank you for your purchase of the Mio Star Wave 100 Mikrowelle! To protect your microwave from splashes, I recommend the M-Topline Micro-Microwave Cover. With a diameter of Ø26.5CM, it fits your appliance perfectly. You can find it at the Migros Shop for CHF 3.95. We look forward to serving you. The Migros Specialty Markets team. 🍀
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Good day. We bought this microwave. We use the grill function to toast toast. However, the grill switches off after 3 minutes. After a few minutes, you can use the grill function again. This was not the case with the old MioStar! Is there a defect here?
Hello Stefan1111 Thank you for your feedback. Please send us your details by email to socialmedia@migros-service.ch. We will then be happy to clarify the matter. Your Migros Fachmarkt team.
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How can I make microwave popcorn with this microwave? All (!) attempts to make popcorn (Migros product and others) failed. Either it only popped a minimal proportion of the corn kernels or the popcorn was burnt. I have followed the instructions very carefully - but it has never worked. Not even when I set the microwave myself. That's super disappointing, because we bought the microwave especially for making popcorn. Otherwise it works well.
Hello izzih_s Thank you for your inquiry. We are happy to help you with your question. We have received the details of your request, but we cannot provide you with pictures in the comment, please contact us at the e-mail socialmedia@migros-service.ch so that we can send you the pictures and the explanation. Thank you in advance for your valued feedback. Your Migros Fachmarkt team
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Is the device currently in stock in Delemont
Hello SiBu49 Thank you for your question. Yes, we currently have enough in stock (online order). There is only one left in stock at the Delemont store. Hopefully we were able to help you with your question. Your Migros specialist store team
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Hello, can you tell me whether the depth of 36 cm includes the door handle and the socket (cable) at the back or whether this increases the depth? Many thanks in advance.
Thank you for your comment. Normally, the specifications are always with (if available) spacer and handle and without cable connection. The MW appliances often have a spacer at the back so that there is enough space for ventilation. The cable connection would then not be so important. Your Migros specialist store team.
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Guest
The plastic part on the back (see photo), what is it for, does it need it or can it be removed?
Thank you for your message. We recommend that you leave it as you bought it. Your Migros Fachmarkt team.
Guest
Thanks, I'll leave it on then. But would still like to know what it is or what it's supposed to be good for?
Guest
🤔 ...unfortunately still don't know what that part is supposed to be good for?
Hello rollimaus Thank you for your patience, we had to clarify this again briefly. This part is safety-relevant and must not be removed. It is a spacer that ensures that the appliance is sufficiently cooled at the rear and therefore no heat build-up can occur. Your Migros specialist store team
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Guest
Apart from the article number, what is different when comparing the microwaves? https://www.migros-service.ch/de/p/71743250000014/mio-star-neu-wave-100 ????
Hello rollimaus there is no difference between these two microwaves the 2 sides are just the spare parts for the microwave. best regards, your Migros specialist store team
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Guest
Unfortunately, it is not clear to me what the dimensions of the interior are. I couldn't even find them in the online user manual. This is important for me as all my plates should fit in there. Can someone please let me know?
Hello eFXM, thank you for your inquiry. The internal dimensions are height 198 mm, width 315 mm and depth 294 mm. Best regards, your M-Infoline team
Guest
Thank you very much!
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