4 questions
Would it be possible to know the nutritional indications of exelcat products, please? Some cats have very specific needs.
Hello ClaudiaGottofrey, and thank you for your question. We'll be happy to send you the details on Exelcat's small poultry menus.
Analytical components (%):
- Protein: 7.5
- Fat: 5.0
- Inorganic matter: 1.6
- Crude fiber: 0.30
- Moisture content: 84.5
- Calcium: 0.32
- Phosphorus: 0.22
Additives per kg: nutritional additives:
- Vitamin B1: 29.4mg
- Vitamin D3: 250IE
- Vitamin E: 19.6mg
- Copper (copper (II) sulfate pentahydrate): 1,3mg
Best regards, your M-Infoline team
Thank you for the analytical composition information (which I usually read on the back of product photos). This product has an NfE in dry matter of 7.1 (good for my diabetic cat).
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Good day, I hope so much that the food is available again.... Mi ni Schnuggig love the 50gr.🙏🙏🙏🙏
Hello Babd, thank you for your comment. We are in price negotiations with the supplier, which is leading to the interruption in supply. Unfortunately, we are currently unable to estimate how long this will last - we are sorry. Best regards, your M-Infoline team
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Hello Why are the Exelcat Minis not in stock at the moment? Thank you very much
Hello sarahtita A few days ago, M-Infoline wrote elsewhere: We aresorry that you are missing the wet food. There is currently a delivery interruption. This is due to negotiations with the manufacturer. The exact time of return is not yet known. We ask for your patience . Perhaps this also applies to the Kleine Menus 🤷🏻♀️ Best regardsFrederica
Dear Frederica Thank you very much for your answer. Of course, it could also be the same reason. Kind regards Sarahrita
Hello sarahrita, thank you for your question. Unfortunately there is currently a delivery interruption. As an alternative, we recommend the Felix Sensation Sauce Meat Mix (article number 1090.769) or the Gourmet "mon Petit Poultry" menus 6x50g (article number 1093.011). Best regards, your M-Infoline team
Hello M-Infoline There is currently no Exelcat available anywhere. What alternatives are there? Thank you very much
... and as a follow-up question: What if our house tigers don't like the Felix-Frass?
Hello ColonelPanic, thank you for your inquiry. Unfortunately, we do not have any other alternatives. If your pets do not like the food, we ask for your patience. We are working hard to make Exelcat products available again as soon as possible. Best regards, your M-Infoline team
Is there any news regarding the price dispute with Mars? Will the food be available again? - I would also pay a little more, because unfortunately my cat doesn't want to know about the alternatives!
Hello leonie17, thank you for your inquiry. We understand that your cat misses the food. Unfortunately, the negotiations have not yet been concluded. We can assure you that we are working hard to find a solution so that we can offer the line again as soon as possible. Best regards, your M-Infoline team
I also don't understand why customers are being patronized. After all, Migros could refer to Mars for the higher prices and every customer can decide for themselves whether they want to buy the product. We are also struggling to find a suitable substitute for our cat. In addition, there are always shortages of some substitute products. A real hassle!
I don't see it that way... so Mars as a giant corporation is right...
Cola was also left in the range, despite 10% less content at the same price. It was the press and not Migros that made it public!
What I find tragic is that Migros is not officially communicating what will happen next.
Hello sarahrita, thank you for your contribution. We are communicating that the products are not available due to negotiations by means of signs in the stores. As you have seen from the news above, these have not yet been finalized - so the exact date of return is not yet known. We are doing our best to ensure that Exelcat products are back in the supermarkets as soon as possible. Best regards, your M-Infoline team
M-Infoline The alternative products you recommended (Felix and Gourmet) are not an alternative for my diabetic cat, reading the analytical composition. The other cat, who is not diabetic, also happily eats Gourmet, but not Felix.
Thank you very much for your question. We do not sell items specially developed for diabetes. You should check the sugar content on the package or ask your veterinary doctor. Kind regards, dein M-Infoline Team
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Where are they produced in Exelcat products? NATION and manufacturing site?
Hi CrudeliaDemonpazza, thank you for your question. Our Exelcat products are manufactured in different production facilities in Europe, depending on the type. Kind regards, Your M-Infoline team
The chicken/volatile ones where are they produced?
Good morning CruellaDemonpazza, thank you for your communication. We purchase poultry raw material from slaughterhouses that slaughter animals for human consumption. Depending on the location, slaughterhouses are sourced from different poultry producers. Best regards, Your M-Infoline team
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