2 questions
The packaging says that there are 6 mini Fasnachtschüechli inside. This is the second time we have only counted 5. Is the packaging out of date?
Hello Chiara1234, thank you very much for your message. Could you give us the lot number and the best before date? Best regards, your M-Infoline team
Dear M-Infoline Team The expiration date is 18.03.22 and the lot number is L2009124513 16.37 Greetings Chiara
Hello Chiara1234, thank you for your feedback. We have checked your case with Quality Assurance. The fact that a pack of only 5 Chüechli could be sold means that there was too much powdered sugar in the box and therefore - despite one Chüechli less - the weight was reached. At the end of each packaging line is a checkweigher that automatically weighs each pack and rejects any that are underweight. We suspect that the Fasnachtschüechli in your pack with the powdered sugar had a slightly higher individual weight and were therefore not sorted out. We apologize for the inconvenience. We will contact you privately shortly. Best regards, your M-Infoline team
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A resealable packaging would be great...to stick shut or something.
For what? They don't have a long life!
Hallomosquitobabe
We are delighted that you like the Fasnachtschüechli so much.
We will be happy to forward your request for resealable packaging to the responsible department. Please do not be disappointed if your suggestion cannot be implemented immediately.
Thank you for shopping with us. See you soon, your M-Infoline team
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