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11 months ago
Hello Ruuga, thank you for your question. We will be happy to look into your experience. Could you please let us know the lot number of the pack concerned? Best regards, your M-Infoline team
10 months ago
Hello Ruuga, thank you very much for your feedback. We are able to trace the manufacturing process with the help of the lot number. You will find this information printed on the side of the packaging. Best regards, your M-Infoline team
10 months ago
Hello Ruuga, thank you for the feedback. Unfortunately, this is not the lot number. It looks like this, for example: HBD6 21:46 2023.01.24 031. The code can be found on the side of the bag. Best regards, your M-Infoline team