3 questions
How were the consumer tests on the adapted diapers carried out here? Every day when I change diapers, I ask myself how these adaptations got through any quality control. Let alone how consumers (i.e. parents) found them to be good.
Hello Totec, thank you for your message. We test the products as part of our quality assurance. In addition, we have them tested at regular intervals by an external laboratory for various criteria such as skin compatibility, performance, etc. as well as with the help of panel tests (practical tests with participating parents and children). We would be happy to take the opportunity to inquire about the reason for your request. Best regards, your M-Infoline team
Hello M-Infoline Team The reason is relatively simple, the quality has decreased massively since the last update (as you can also read in the reviews). I therefore wanted to know how it was possible for the adjustment to get through the consumer test.
Hello Totec, thank you very much for your feedback on the diapers. The specialist department has been informed about your feedback so that they can check and implement adjustments if necessary. Best regards, your M-Infoline team
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Couldn't the same quality be reintroduced as before? The diapers don't hold anything anymore and in the morning everything is always wet after the night. That wasn't the case in the past, and they are probably no longer as well tolerated. Our children always have red bottoms...
Hello calvin1986, thank you for your question. We are sorry that you no longer like the diapers. The responsible department has been informed about your feedback. You can of course return unopened packs to your local store. Please use the contact form to get in touch with us regarding compatibility. Best regards, your M-Infoline team
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Have these diapers been revised? So far we have been very satisfied with the Milette Maxi diapers. However, the diapers in the latest pack lack the elastic part at the back and the front is no longer nicely padded at the top.
Hello carina_, thank you for your inquiry. Yes, the diapers have been redesigned. We have removed the elastic back waistband. Consumer tests have shown that the back waistband does not lead to better leakage protection. Best regards, your M-Infoline team
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