28 questions
Hello Migros The diaper inserts are great, but a bit big, we always cut them in half and I know from my environment that more people do it this way. Would it be possible to make them half the size?
Hello 123456789009876654, thank you for the question. We currently have no plans to change the size of the cloth. However, we are happy to receive your feedback. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Hello, What are they bleached with? Thank you.
Hello Kat21, thank you for your inquiry. It has taken some time to process, and we're sorry we've only just got back to you. We are pleased to inform you that the nonwoven of the diaper covers is bleached totally chlorine-free (TCF) and elemental chlorine-free (ECF). Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Hello We have been using the diaper pads with water to clean our baby's bottom for 6 months. The wipes are very comfortable and soft, but the diaper liners in this week's pack are much coarser and do not feel soft at all when wet. Has the composition/production changed? Thank you for your reply.
Hello Migroskind16, thank you for your report. We are sorry that this product has given cause for complaint. Could you let us know the batch number so that we can clarify this in more detail? Best regards, your M-Infoline team
Hello M-Infoline Thank you for your reply. The batch number is 233872/13 Thank you for the clarification. best regards
Hello Migroskind16, thank you very much for your feedback. We are currently clarifying the situation with our supplier. We'll get back to you as soon as we know anything. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Hello Can it be that something has changed in the composition of the diaper inserts? Now they suddenly smell of chlorine. I also thought the packaging used to say chlorine-free bleached, but now it doesn't even say what they are made of. Can you help me? Best regards MamaBear
Hello MamaBear, we would like to follow up this tip in more detail. Can you please let us know the batch code? Best regards, your M-Infoline team
Hi M-Infoline Team Sorry, we no longer have any of the ones that smelled so strong. It only occurred to me to get in touch afterwards. As the shelves in our home branch were empty for several weeks, we switched to the competition. Now the shelf was full again and the inserts only smell a little (you have to have a good nose) and it says what they are made of.
Hello MamaBear, we are still clarifying the situation with our supplier. We will get back to you as soon as we have received feedback. Best regards, your M-Infoline team
Hello MamaBear, thank you for your patience. We can assure you that we have not changed our manufacturing process or the purchasing specification for the raw material. Without the batch code, it is unfortunately not possible for us to make any further clarifications. Our baby department is aware of your feedback and is keeping an eye on the situation. We hope to be able to convince you of our quality again in the future. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Hello According to the comments below, the diaper inserts should be available again. Is this the case? I haven't seen them in any stores in the last two weeks or so. Even the staff didn't know when they would be back in stock. I asked in several stores, which according to online stock should still have boxes. However, the shelves looked pretty empty despite having over 30 or 50 boxes in stock... The staff said that they had been sold out for some time. The Coop alternative is also not a solution at the moment, as it is also out of stock and not available. Will the product be available again at some point?
It worked on the third attempt. So the question is no longer necessary.
Hello miss_mare, thank you for your question. I'm glad you were able to buy the diaper inserts in the meantime. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Hello, why hasn't this product been on your shelves for a while?
Thank you for your inquiry. According to information from our specialist department, the diaper covers are back in stock. Please let us know which stores you prefer to buy from. You can of course check availability yourself at the following link: https://produits.migros.ch/milette-protege-couches-520538200000. Please note, however, that information provided online is always without guarantee, especially when the number of items is small. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Will this product ever be available again? We've been using it for 5 years & it's really missed....
Hello Nitha_2, our supplier had problems with the supply. As a result, the product was no longer available for a short time. Due to the current situation, it may be a while before the diaper inserts are back on the shelves. It's best to ask the staff the next time you visit. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Unfortunately still out of stock everywhere today. When will the insoles be available again?
Thank you for your request. Those responsible are aware of the shortage of goods and have already reordered the Milette inserts. However, it is currently not possible to say when the additional delivery will arrive. Please let us know your favorite store and we will be happy to find out if there is still stock in your area. Best regards, your M-Infoline team
Migros Belp. There have been no more inserts here for several weeks. What a shame, but the Coop alternative does the job too.
The same in Aargau. Migros Seon, according to the availability display in the app, none available within a radius of 15km.
I asked in AG today and apparently there was a stop at Milette, but nobody knows if they will ever be available again.
Hello Sila81, thank you for the feedback. Demand for this item has been very high in recent weeks. We have regularly delivered larger quantities to the stores. Unfortunately, the product has always sold out very quickly. We are continuing to do our best and are gradually supplying the supermarkets. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Also "not available" everywhere today. What's going on?
Hello Conan15, unfortunately our supplier had problems with the supply. The product was therefore no longer available for a short time. We expect the diaper inserts to be available again from the end of this week. Due to the current situation, it may take a while before the diaper pads are back on the shelves. It is best to ask the staff during your next visit. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Our Migros store has recently run out of diaper inserts. What is the reason for the interruption in supply and when will it be rectified?
Hello dorgut, thank you for your inquiry about the diaper inserts. Unfortunately there was a delivery problem, which led to an interruption - we apologize for this. The inserts will be available again next week. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.