9 questions
Would it also be possible to sell the product in 0.5 liter bottles?
Hello 84, thank you very much for your suggestion. We will be happy to take your input to our specialist department. However, we cannot promise whether we will implement your request. Best regards, your M-Infoline team
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Hello Lately, we've only been finding the Zero variant in every store. When we asked the staff, they told us that the normal one was no longer available. We are incredibly upset about this and don't understand why there is only one Zero variant left? What sense does that make? Zero is even unhealthier than the normal version anyway. Can you explain or confirm whether this is the case? So many good products are currently being removed from the range... :-( Thanks and regards Bonnie77
Hello Bonnie77, thank you for your post. We still offer the M-Budget Orange drink in selected stores. As the popularity decreased, we made a change to the availability. You can check availability in your area by entering your zip code athttps://www.migros.ch/en/product/120901400000. Adjusting the range is always a balancing act for us. We assure you that we will examine such a decision carefully. best regards, your M-Infoline team
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Hello, why does Orangina smell of chlorine lately? You can't taste it when you drink it. But when you smell the glass, it smells like an indoor swimming pool.
Hello CHKumpel, thank you for your inquiry. We regret that you have not been able to enjoy Orangina as usual recently. We will be happy to follow up on your comment. So that we can trace the production process, we would ask you to send us the following information about a sample: - the barcode or article number - the best-before date - the batch or lot number You will generally find the batch or lot number next to the best-before date or on the lid. It usually starts with the letter L or a mixture of letters and numbers. Thank you in advance for your help. Best regards, your M-Infoline team
Hello, there is nothing on the cap, but on the neck of the bottle are these details: 10.2022 // A 091 04:10 on all bottles is the same, they are from a sixpack and the outer packaging is already gone. The barcode is: 7 613312 292266 With best thanks and best regards M. Riesen
Hello CHKumpel, thank you for your information. We have analyzed the retained samples of this production day (10.2022 // A 091 04:10). Our production and analysis parameters for this product remain within the standards. The retained samples were tasted and found to be good. We are therefore unable to explain the chlorine taste, as we do not use it in production and have not received any further feedback. It may be due to the glasses or the dishwashing detergent used. Best regards, your M-Infoline team
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I read in the newspaper today that Migros Industrie has to save 100 million euros. Is it because of the bad new recipe for this MBudgetZero Orange?
Hello Kaspar8005, we are sorry that you are not happy with the new recipe. We are happy to take your feedback on board and have informed the relevant specialist department. Best regards, your M-Infoline team
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Do we have the old recipe back? Is this what Migros does for its cooperative members?
Hello Kaspar8005, thank you for your message. Our specialist department is currently monitoring the reactions. Adjustments will be made again if necessary. However, we cannot promise you anything at the moment. Best regards, your M-Infoline team
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Why is this product not available to order in the Migros LeShop? This is a shame, as we really like this sugar-free drink.
Hello Pipi001, we're glad you like the drink. Unfortunately, we can't tell you why it's not available in LeShop. We recommend that you contact LeShop directly to find out. Best regards, your M-Infoline team
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Guest
M-Budget Orange Zero contains "natural mineral water", from which source and which minerals are contained? Greetings and thanks Marcos
Hello Marcosrieder, we use the same source for M-Budget soft drinks as for M-Budget mineral water. Mineral salts 535 mg/l, calcium 95 mg/l, magnesium 26 mg/l, sodium 7 mg/l, bicarbonate 235 mg/l, nitrate 0.5 mg/l, sulphate 140 mg/l. Best regards, your M-Infoline team
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Guest
Does the pulp contain?
Dear guest
Thank you for your interest.
Yes, this drink contains fruit pulp.
We hope this helps you and wish you a very enjoyable week. Your M-Infoline Team
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Tell me, are you planning to slowly remove this item from the range? This is already the second store that no longer orders Orange Light (MBudget)... what is the intention?
Hello Nathilo
Thank you for your inquiry and your interest in our products.
Migros is constantly working on optimizing its product range. Our aim is to,
1) To present the products on the shelves more clearly and thus make shopping easier for our customers.
2) To better adapt the product ranges to the needs of our customers and to have the right products for each store.
On the one hand, this means that some items will have to be removed from the range or will only be available in larger stores. On the other hand, gaps in the range will also be closed in order to better meet customer demand at each store location.
We are aware that this may mean some adjustment for our customers at first. However, we are convinced that these measures will significantly improve customer satisfaction. Recent customer surveys have shown that customers want a clearer product range.
You can still buy M-Budget Orange Light in larger stores. If you tell us where you live, we will be happy to find out which store near you has Orange Light on the shelves.
Migros wishes you a pleasant afternoon! Your M-Infoline team
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