2 questions
It has already happened twice that the olives were infested with mold. Could the reason be that when you open a new jar, the top olives are not covered with brine?
Hello MilchBlüte, can you please give us the best-before date and the lot number for further clarification? Best regards, your M-Infoline team
Unfortunately not, I have already disposed of everything. But there's no way the best-before date has passed. I think I bought the jars in the last two months. The jars were always in the fridge. Even before I opened them.
Hello MilchBlüte, thank you very much for your feedback. It's a shame that you no longer have any further information. Without the best-before date and the batch number, it is unfortunately not possible for us to trace the manufacturing process precisely in order to identify any sources of error. However, mold generally forms when packaging is no longer completely intact. Based on your description, it is reasonable to assume that the lid of the jar was no longer airtight. Such a defect can be caused by external influences such as a knock during transportation or during handling in the store. We apologize for any inconvenience caused. You can be sure that we will keep an eye on the issue. If we find a specific trigger, we will take the necessary precautions. We hope that our approach will suit you. Best regards, your M-Infoline team
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Iron gluconate: why did you want it in there, why do you do it and is it safe for your health? 👀
Hi PatJ, thanks for your question about iron gluconate. Our black olives start out as green olives. We blacken them through a natural oxidation process with atmospheric oxygen. We stabilize them with ferrous gluconate (E 579) to ensure that the beautiful, uniform black color is retained and does not turn greyish-brown. It not only provides the color, but also ensures that the olives remain crisp. Best regards, your M-Infoline team
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