5 questions
I really like garlic, but lately it's been a real disaster at Migros. Whenever I want garlic, especially the individual bulbs, the quality is terrible. The bulbs always look like they're going to run away and you really lose your appetite. Of course you could say that it's because of the store, but that doesn't work for me because it doesn't matter whether I go to the store or buy it online from Migros, it's bad quality in both places and not for the first time. The skin on the outside already has gray spots, the bulbs are open or, as you can see in the picture, the toes are already dried out. That really doesn't have to be the case. I have 2 pictures which I am attaching here. I photographed the one with several tubers on March 27, 2024 in the afternoon in Migros and the picture with one tuber is from a delivery that I had ordered online from Migros. This is really the bottom drawer and you're supposed to spend money on something like this? No thanks.
Hello ghostvampira, thank you for your message. We are sorry that your experience with our garlic was not satisfactory. After reviewing the photos, we understand your displeasure and apologize for the inconvenience. Due to heavy rainfall during the harvest, the quality of the vegetables suffered greatly. We are aware of this challenge. That's why we rely on numerous checks that take place at various locations along the entire value chain. The fact that we did not succeed in recognizing the extent of defective specimens in good time raises questions. As an immediate measure, we are streamlining the checks and continuing to monitor the issue closely in order to make adjustments where necessary. We hope our efforts are in your interest. Best regards, your M-Infoline team
Hello M-infoline Well, unfortunately it's been like this for quite a long time, so I don't think it's going to get any better because if I've been following the whole thing it's gotten worse rather than better. By improve I mean something different but certainly not worse. Unfortunately, it's not only the vegetables that are bad but also many other things like the budget frying pan which I have already reported but have not received a reply to date. It is so bad that it is simply not usable and so I have to throw things away all the time. You're supposed to help prevent food waste but I produce more food waste than I used to and that's only because the food, like the vegetables or this garlic, can't be used. I mean, if everything is getting more expensive, I can expect to get something for my money and not fill the garbage bag with countless things that I have to throw away. of course I know that you can't do anything about the influence of the weather - that's force majeure - but it's not permanent. Migros Online is a good example. The things I've had to report because they've been smashed, spoiled, broken, etc. are pretty serious. Certain foods like grated cheese are also bad. I buy it today and it's supposed to keep for a while but it spoils in the first week after I buy it. And it was not uncommon for me to buy Parmesan cheese that was already green with mold before I bought it. Yoghurt is no different. These are all examples of why I no longer trust Migros. It used to be very different. best regards ghostvampira
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Origin empty again
Hello Maula, you will also find the indication of origin on the packaging. Is this also not visible? Can you send us a picture where all the information is clearly visible, thank you. Best regards, your M-Infoline team
Hello, you sell these garlics per piece, not packaged. Under origin could be all countries of purchase Italy, France, Iran etc. but do not leave it blank. If you want to use the app, then complete it Thank you
Hello Maula, you can always find the origin at the point of sale, either on the product or on the shelf sign when the product is on sale. I have put your suggestion that this should also be advertised online to our specialist department. We are now looking into implementing it. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Hello, some time ago you published an article on black garlic in the "Coopération" newspaper. Unfortunately we haven't been able to find a Migros that sells it. Could you please let us know? With our best regards.
Hello antandco and thank you for your question. We're sorry you couldn't find the black garlic in a store. You were right to contact us so that we could check the availability of this product. Please let us know where you bought the product. We look forward to hearing from you. With best regards, your M-Infoline team
MMM Crissier / VD
We would like to inform you that black garlic is available in the following stores: MM EchallensMM EstavayerM PreverengesM CourM CossonayM CugyM BlonayMM Epalinges M ClarensMm MontagnyMM MorgesMM Montreux ForumMM Vevey Midi-CoindetMM ChaillyMM BergièresMM CloseletMm PullyMMM YverdonMMM Lausanne Métropole MMM CrissierMMM RomanelOn the other hand, in the future, we advise you to ask one of our in-store staff for information on the item's location. Your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Please do not import from China.
Hello Linalina123, thank you for your message. We do not offer garlic from China in our range. Migros' principle is to always source its products from the closest possible geographical region. We have to supplement our organic range with imports from Argentina, as there are not enough products in Spain and Italy to cover our needs. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Why is Alnatura in Winterthur Neuwiesen selling organic garlic from Argentina in November? At the same time, Migros is selling garlic from the region one floor higher ...