4 questions
Since it contains stevia, it sucks!
Hello shakaliv, we're sorry that you don't like the new recipe. We are already revising the product and are currently carrying out sensory tests with the new recipe. Best regards, your M-Infoline team
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Why is the drink sweetened with stevia instead of sugar? I deliberately bought the "normal" bottle instead of the "light" bottle today, precisely because I can't stand this awful sweetener taste. I feel a bit cheated again. After the first sip, the contents go down the drain.
Hello Annagreat, thank you for your feedback. We are sorry that you no longer liked the citron. By adapting the recipe, we want to follow the current health trend of integrating fewer calories and sugar into our products. We will be happy to take note of the fact that you would have liked information on the bottle. Best regards, your M-Infoline team
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Why has the recipe for Mbudget Citro been changed? The old recipe was absolutely perfect and by far the best Citro I could find! With the new recipe, I thought something was wrong at first sip... Are you really going to leave it as it is?
That's what I thought too. I always really liked it and now it has this horrible stevia aftertaste. If I wanted stevia sweetened, I would drink Zero products. Now it will probably be the cheap Citron from Coop. If the orange is also changed, I'll just buy everything from Coop. Too bad Migros
Hello oOChiccolinaOo, thank you very much for your feedback. We regret that you don't like the new recipe. The taste of the old recipe was criticized at various tastings, which is why we have now improved the recipe. We are sorry that we have not been able to achieve this for your taste. We have already informed the relevant specialist department about your feedback. Best regards, your M-Infoline team
You could have simply reduced the sugar content a little, then it would have been even more refreshing... Mix sweetener with sugar... How can you...
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Guest
Recently, my family and I have been finding it extremely difficult to open the lid. Is there a trick?
Hello guest
It is a pity that you are not completely satisfied with the bottle.
We have not made any changes to the production process. So that we can investigate your complaint and check our retained samples, we still need the best before date (sell by, use by) and the lot number. Can you let us know this?
Thank you for your feedback and have a nice week. Your M-Infoline Team
Hello guest-e, the answer given by the infoline team is inadequate. The bottle hasn't changed, but the plastic lid has. This is a new standard imposed by the EU and, personally, I find it hard to understand why some Swiss producers comply with it when their products are intended for the Swiss market. For your information, and without wishing to advertise, Rivella has refused to comply with this standard.
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