1 question
Hello, Have you changed anything about your organic Gruyère? It used to be excellent, creamy and with a nutty flavour, but over the last year or so the quality has been steadily declining (in my opinion). It has become dry and characterless. I've been disappointed on several occasions not to find the Gruyère to which I'm accustomed, and I'm wondering why. Thank you for your enlightenment. With my best regards
Hello Dom67, we have received your message and thank you for it. We're sorry that you don't like the cheese as much as you used to. Before delivery, we check the quality of the entire production series. If this is not guaranteed, we will not deliver the product. None of the defects you describe have been reported to us to date. Depending on the type of milk used, the taste of the cheese may vary. However, this must always be within certain tolerances. We regularly taste our products as part of in-house tastings. We have informed the person responsible of your message so that they can take the cheese into account at the next tasting session. Taste can also vary according to the length of maturation. We can assure you that we have not altered the manufacturing process or the packaging system. We hope that you will enjoy better experiences with our product in the future. Yours sincerely, the M-Infoline team
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