3 questions
Please aren't there any organic Swiss new potatoes? At the moment I take these ... lol thanks....so many seasonal vegetables are missing online,!!!
Good morning Mermermer, thank you for your question. In a normal harvest year we have a good if not very good supply of local goods from the previous year more or less until April/May. From then on, we import from Israel, Egypt and European countries such as Cyprus or Spain to ensure the necessary quantities. Then in the spring, customers want fresh potatoes. At that time we then sell potatoes from the new imported crop and then switch back to Swiss new potatoes as soon as they are back in the assortment. Best regards, Your M-Infoline Team
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Why is there no "m-check" "environmentally friendly packaging" printed on the packaging? Is that precisely why you are advertising the new paper packaging? You also print a waste symbol on the packaging instead of a recycling symbol for disposal. According to your own information, however, this packaging can be recycled via waste paper!
Hello BlueFan, thank you for your question. We are pleased to inform you that we will be launching a revised packaging version in calendar week 06. This will feature the Bio Bud, M-Check and recycled paper symbol. Best regards, your M-Infoline team
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Why do these potatoes taste so disgustingly sweet?
Hi FreexMy The potatoes were probably too cold. Potato starch is then converted into sugar, which cannot break down. Best regardsFrederica
Hello FreexMy, thank you for your message. Our specialist department requires the lot number for precise clarification. You will generally find this next to the expiration date. It usually starts with the letter L or a mixture of letters and numbers. Best regards, your M-Infoline team @Frederica, thank you for your support 😊.
Lot. No. 57709 Packed on: 27.01. 2022
Hello FreexMy, our specialist department confirms Frederica's assumption. This is a known phenomenon if the potatoes were too cold. In general, you can return products of unsatisfactory quality to the store. If necessary, you will receive a replacement or a refund. Best regards, your M-Infoline team
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