4 questions
Hi, I have the same problem as Earlybird_1. I always put the cat litter inside - in a bucket - because of the smell, now the bags tear immediately - I have already tried it with 2 bags and it doesn't work much better. I bought the bags in the store and used them immediately, so they were not exposed to unfavorable light and temperature influences. I store them in the cupboard with the cat food. The transparent bags before were much better. I hope the next roll will be better. Thank you very much
Hello Gisemo, thank you for your message. We are sorry that the bags are tearing quickly. This should not happen. As a result of your comment, we carried out a thorough inspection of the manufacturing process. This process took some time. We apologize that we are only now getting back to you with news. Unfortunately, our investigations were unsuccessful. There were no signs of anomalies either in the samples we received or in the associated production documents. In view of these results, we are unable to explain the cause. As an immediate measure, we are continuing to monitor the issue closely. Should we identify a specific trigger, we will take the necessary precautions. We hope that our efforts are in your interest and that your experience with our multi-purpose bags will be positive again in the future. Best regards, your M-Infoline team
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Have you changed suppliers? The last roll I bought is whitish, no longer transparent. The quality is very poor, the bag tears at the slightest strain.
Hello Earlybird_1, thank you for your inquiry. There was no change of supplier. In view of your description, however, we suspect that the roll was exposed to unfavorable light and temperature influences for a longer period of time, which led to the whitish color and the rapid tearing. We apologize for the inconvenience caused. We have asked all the departments involved to ensure proper handling. We hope you will find our approach helpful. Best regards, your M-Infoline team
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Where's the old 100 roll?
Hello 2610, thank you for your inquiry about the M-Budget multi-purpose bags. We are currently unable to offer you a 100-pack. However, we hope that you will also like the multi-purpose bags with carrying handle. Best regards, your M-Infoline team
That's exactly what I was looking for in vain too 😟 Please add them back to the range 🙏 They don't fulfill my purpose with a carrying handle. ❗️
Hi FreexMy, thank you for your patience. In fact, we have not been offering these bags for some time now. Alternatively, we recommend the all-purpose bags without handles: Tangan N°19. Best regards, your M-Infoline team
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Are the multi-purpose bags with gusset without handle (50x55cm, 20l, roll of 100) no longer available?
Hello marcelkuechler, thank you for your inquiry. I am sorry that you are missing the M-Budget multi-purpose bags. We no longer offer them. This is because the demand was unfortunately too low. Our specialist department is aware of your feedback. As an alternative, we recommend this multi-purpose bag with carrying handle. We hope that you will also like this product. Best regards, your M-Infoline team
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