Why? You can only test, rate and make Migros even better if you're logged in.
Why? You can only test, rate and make Migros even better if you're logged in.
Thank you for your prompt customer service. I had a question about the ingredients in M Plast (skin tear protection film) so if anyone knows please let me know. Thank you very much.
Hello MariaChristine54, thank you for your inquiry. We are sorry that tearing off the product led to inflammation. This should not be the case. As we would like to investigate the item further, please send us your request via the contact form. We thank you in advance for your help and hope that you feel better soon. Best regards, your M-Infoline team
Why? You can only test, rate and make Migros even better if you're logged in.
The product I bought (expiration date 2023) has a pronounced musty smell. Is this normal? Thank you
Hi Verena31, Thank you for your message. Please send us the following information: the minimum shelf life date and the batch or lot number. Best regards, Your M-Infoline Team
Good morning, here the data: Date of issue 2015-02 Ref 5203.536 Lot 2023-07-BA purchased 17.4.21 Thank you
Dear Verena31, Thank you for your message. Thanks to your guidance, we were able to examine samples of the same production series. The inspection did not reveal any similar anomalies. For this reason, our specialized office needs the product for inspection. Please indicate the following address on the package and send it by mail or deliver it free of charge to the Customer Service of your branch: Federation of Migros Cooperatives M-Infoline / Reference 20210418-0147 Limmatstrasse 152 8031 Zurich It is very important that in both sending variants (post office or Customer Service) both the reference number 20210418-0147 and our address are indicated on the package. This allows us to associate the sample with your request. We thank you in advance for your cooperation. Sincerely, your M-Infoline team.
Thank you very much!!! Super customer service. I was able to return the product already today.
Hi Verena31, thank you for sending the article. We received the bottle and checked it with our specialized department. The content and fragrance matched our quality standard. We also checked the corresponding batch and could not find any deviation. The protective film against skin ulceration contains tea tree oil. The natural bitter scent of this oil can be perceived as quite intense. However, it evaporates quickly after use. We hope this will help and apologize for the inconvenience. We will get in touch with you privately. Best regards, your M-Infoline team.
Why? You can only test, rate and make Migros even better if you're logged in.
Thank you for your prompt customer service. I had a question about the ingredients in M Plast (skin tear protection film) so if anyone knows please let me know. Thank you very much.
Hello MariaChristine54, thank you for your inquiry. We are sorry that tearing off the product led to inflammation. This should not be the case. As we would like to investigate the item further, please send us your request via the contact form. We thank you in advance for your help and hope that you feel better soon. Best regards, your M-Infoline team
Why? You can only test, rate and make Migros even better if you're logged in.
The product I bought (expiration date 2023) has a pronounced musty smell. Is this normal? Thank you
Hi Verena31, Thank you for your message. Please send us the following information: the minimum shelf life date and the batch or lot number. Best regards, Your M-Infoline Team
Good morning, here the data: Date of issue 2015-02 Ref 5203.536 Lot 2023-07-BA purchased 17.4.21 Thank you
Dear Verena31, Thank you for your message. Thanks to your guidance, we were able to examine samples of the same production series. The inspection did not reveal any similar anomalies. For this reason, our specialized office needs the product for inspection. Please indicate the following address on the package and send it by mail or deliver it free of charge to the Customer Service of your branch: Federation of Migros Cooperatives M-Infoline / Reference 20210418-0147 Limmatstrasse 152 8031 Zurich It is very important that in both sending variants (post office or Customer Service) both the reference number 20210418-0147 and our address are indicated on the package. This allows us to associate the sample with your request. We thank you in advance for your cooperation. Sincerely, your M-Infoline team.
Thank you very much!!! Super customer service. I was able to return the product already today.
Hi Verena31, thank you for sending the article. We received the bottle and checked it with our specialized department. The content and fragrance matched our quality standard. We also checked the corresponding batch and could not find any deviation. The protective film against skin ulceration contains tea tree oil. The natural bitter scent of this oil can be perceived as quite intense. However, it evaporates quickly after use. We hope this will help and apologize for the inconvenience. We will get in touch with you privately. Best regards, your M-Infoline team.
Why? You can only test, rate and make Migros even better if you're logged in.
