6 questions
There's another promotion this week. I wanted to buy this today, but saw that the salt content is still 5.6 g. That's a disgrace (salt is also added) and not edible!
This time Lot: 011423205 - had lots of white fatty spots and was extremely salty, far too salty at 5.6 g!!! It said so on the packaging and was barely edible
Hello indios, thank you for the message including the lot number. Can you also give us the best-before date for the batch checks? Have you perhaps also taken a photo of the fish that you could make available to us? Best regards, your M-Infoline team
No, now the packaging is gone.
Hello indios, thank you for your feedback. We take the valuable feedback from our valued customers seriously. Wild salmon is a natural product. It can therefore sometimes have a little more or less fat from fish to fish. There may also be variations in the salt content. We ask for your understanding that it is not possible for us to investigate your report in more detail without further information. It would really help us if you would always give us the lot number and the best-before date when you contact us with a concern. If you also have visible complaints, please take a photo of them and make them available to us for clarification. Thank you for your help in the future. Best regards, your M-Infoline team
I do not agree with this. There are certainly variations, but salt has also been added here. So if the salmon is already very salty by nature, there is no need to add salt. I have added the lot number! And salt over 5.6 ! is simply not acceptable! So please tackle the problem and don't blame it on us customers.
Hello indios, the clarifications regarding the salt content are still ongoing. We will get back to you as soon as we have received an answer. Thank you for your patience. Best regards, your M-Infoline team
Hello indios, thank you for your patience. As promised, we will get back to you with news regarding the salt content. As we smoke the salmon, we add additional salt - this is correct. However, we make sure that it is handled consistently. Admittedly, we are faced with the challenge that fish are natural products that are subject to fluctuations due to their nature. We are sorry that our safety precautions did not allow us to identify the specimen you purchased. As an immediate measure, we are tightening our controls. If necessary, we will make adjustments. We hope that our efforts are in your interest and that your experience with us will be positive again in the future. Best regards, your M-Infoline team
Thank you, because it's inedible that way.
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Hi, I like Alaska wild salmon best and have bought it many times. Can you also offer thick back fillets of Alaska salmon in sushi quality? Coop sells them, but unfortunately not Alaska wild salmon.
Hello SectionMigrosNation, thank you very much for your suggestion. It's great that you like the variation! We were happy to discuss your idea with the relevant specialist department. The latter informed us that no changes are currently planned. However, the decision is not set in stone. Those responsible will consider your suggestion as part of the upcoming product range revision. If necessary, they will expand the selection. Best regards, your M-Infoline team
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Instead of 280 gr only 250 gr. And this is already the 3rd time. Please improve (and no excuses).
Migros has answered you below... if you don't like it, then don't buy it? That's the case with many products that lose water...
Just leave it
Why? The law says so... neither you nor I made the laws. And since the product is a natural product, the water balance has to be taken into account(-)
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Migros, please increase the weight. My two parcels only weighed 250 g each instead of 280 g as stated. For this price you can also expect correctness. I no longer have the lot number.
Hello indios, the weighed quantity of the item corresponds to the declared weight on the packaging at the beginning of the shelf life (in production).
The weight loss in the salmon products can be explained as follows: Some of the leaking droplet fat and water spreads on the plastic film or penetrates the carton. The amount depends on various factors such as the type of salmon, age or feeding method. This is a natural process that cannot be stopped. It cannot be prevented even with appropriate storage.
The legal requirements for the weight of pre-packaged products stipulate the following: This product is weighed and packaged in accordance with the requirements of the Pre-packaging Ordinance. This is checked and ensured by means of calibrated scales. Every manufacturer who places pre-packaged products on the market must, among other things, comply with the permissible minus deviations specified in the ordinance and the so-called mean value principle.
Swiss law therefore states that the weight only has to be correct when it is weighed in, as it may deviate at a later date. The official authorities carry out regular checks. If irregularities were to occur, i.e. if the mean value principle were not correct at the time of weighing, the product would not be marketable under food law. It is therefore always in our interest to implement and comply with these requirements without exception. For precise clarification, please let us know the lot number next time. Best regards, your M-Infoline team
30 g less is too much and I feel unfairly treated. Once again a great justification on the part of Migros
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The nutritional values have changed - why?
With a natural product, the nutritional values are different for every pack. Perhaps Migros has recalculated the average nutritional values.
Hello indios, wild salmon is a natural product, so its nutritional value is subject to natural fluctuations. The fat content can vary considerably depending on the season and food supply. Best regards, your M-Infoline team
Hello Indios, wild salmon is a natural product, so its nutritional value is subject to natural fluctuations. The fat content can vary considerably depending on the season and food supply. Best regards, your M-Infoline team
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Why? You can only test, rate and make Migros even better if you're logged in.